Mattress sleeps terribly, starts sagging after 10 days. The second mattress rattled and squeaked as well as sagged. If you have a bad back like I do, how can I flip the mattress every week like they say to do? I had a cheap no name brand mattress before I bought this mattress and it took 10 years for it to sag. How can Serta say they are number 1? Its a lie. Its a good thing this mattress has a 10 year warranty, you will need it. I am giving this bed back to the furniture store and getting something else. Email me please before you even think about buying a Serta!

This is the worst mattress I have ever slept on. My back, hips constantly hurt. In the morning I am so stiff that I can barely get out of bed. We thought we couldn't go wrong with a Serta - Wrong! We had the same mattress in our guest room (rarely used) My sister came for a visit and after one night on the Serta decided to sleep on our couch.

I've been reading the reviews here,and no one seems to say anything good about Simmons, however all the complaints seem to be on low end models. I have a SF that is only four years old and is killing my back. I found a returned Willow Brook still in the bag for only $1400.00, the only thing wrong withit is they scraped it on the truck and made a black mark on the side, so the customer refused it. So far this bed feels better than anything I have ever slept on, especially Temper pedic which I feel is just one big sink hole.
Also Simmons did upgrade ther coils this year on the exceptionals. The coils are now twisted like cableing for greater strength.