Air Mattress User Reviews

Showing 1 to 3 of 17 reviews.

Warranty

Strobel Airbed

Mar 16, 2016 5:51 PM
Glen
Location: Nj
Will not honor warranty. Will not return or reply to emails. President of company will not reply to email. Bed had the same problem twice in two years. The first time it was afew months old and they were not responding. I put in a claim with my credit card company for a full refund. That woke them up and they sent out a fix. But less then year latter the bed has the same problem and they are ignoring my request to have this problem fixed.
Date Purchased: 01/14
Price Paid: $1300
Recommend: No

Pros:

Comfortable bed

Cons:

No warranty. No customer service.
This review was modified May 26, 2016 by

Warranty

Strobel Airbed

Mar 7, 2016 8:52 PM
Glen
Location: Nj
Please check the BBB and online complaints forms before you decide to buy. Strobel will not respond and will not honor their warranty. You don't have to take my word, find out for yourself.
Date Purchased:
Price Paid: $0
Recommend: No

Pros:

Comfortable

Cons:

Warranty issue not honored
This review was modified May 26, 2016 by

iChoice Air Bed

Denver Mattress iChoice Air Latex

Jul 11, 2014 1:11 PM
Frannie
Location: Wyoming
This is a response to the previous poster. This bed has only been available for 1 year. If you have an air bed from Denver Mattress and it was purchased in 2008, you do not have this model of bed. I know this because I purchased a Mountain Air bed from Denver Mattress in 2008 and had a few problems, like the issues mentioned with the seams. I recently upgraded to the iChoice Air because I had such great customer service from their stores. It was released in 2013 as a replacement for the Mountain Air and offers a higher end look and feel than the Mountain Air did. It also costs much less to replace parts like the pump and bladder than you would pay for a Sleep Number brand bed. I just wanted to clear that up as the previous reviewer stated their bed was an iChoice purchased in 2008 which isn't possible.
Date Purchased: 8/2013
Price Paid: $2399
Recommend: Yes

Pros:

More affordable than Sleep Number, initially and for parts replacement.

Best customer service I have experienced with a furniture store.

Best no interest financing options I have seen for furniture or mattresses.

Cons:

Some loss of back support, but this is common with any air mattress as you are lying on an air bladder.