I bought my new Saatva mattress based on customer reviews and the feedback I received from my neighbor who bought one. She was so happy with it that she immediately bought another.
From my search for a mattress, to the ordering process, to the delivery and installation, I had nothing but a superlative experience. On top of that, this mattress is easily the best I have ever owned. Compared with other mattresses I have seen, it probably should cost at least three times as much.
I could not use the foundation (box spring) and the company not only took it back and returned my money, they apologized to me for a mistake that I had made. It was a pleasure dealing with them and I recommend both them and the mattress highly.

Several weeks ago, my husband and I decided it was time to step up our 3 year old twin daughters from toddler to big girl beds.

Once I decided on the beds, I moved on to the most agonizing decision of all--the mattresses!

I had seen Saatva's ads online and in a few magazines and had assumed that they would be far beyond my price range. I am so glad that I finally clicked on their ad! What a surprise to find that they had streamlined the entire process by offering just three kinds of mattresses, all for a good price and for what looked like very high quality. Also, I loved that they manufacture their product right here in the U.S. Additionally, the fact that I did not have to go to some store to "test" out the mattress was a huge relief to me and one of the biggest selling points (as crazy as that may sound) since they only sell online.

So I called Saatva and spoke with two very nice men--first Ron and then Ed. They both answered all my questions and made me feel very secure in my decision to purchase from them.

I ordered two of their twin size flagship models. I needed the mattresses to arrive by a certain date, and they made sure that happened. Upon delivery, there were some minor issues with the mattresses but I called Ed and he straightened things out for me immediately.

All in all, I am extremely pleased with my experience. Most importantly, my daughters seem very comfortable and have been sleeping through (most) nights, allowing everyone to get better rest.

I would definitely recommend Saatva to those seeking a high quality mattress and a pleasant experience from start to finish.

After doing a lot research on the Internet, specifically on sites like this, I decided to make the move and buy a Saatva mattress. I was given a few hour time delivery window and two guys showed up an hour into that window. When the mattress showed up, I could tell that I made a good purchase. You can definitely notice that the materials that go into the mattress are top-notch. I love sleeping on the mattress and would probably compare it to the mattresses used in luxury hotels.