Serta iComfort User Reviews


Brand: Serta
Type: Memory Foam
Showing 55 to 57 of 139 reviews.

This mattress makes me HOT

Serta iComfort

Jun 25, 2012 11:54 AM
Location: Michigan
My husband and I bought the iComfort Revolution on May 4th. At first we did have the oder problems as I have seen others complain about. It did take about 2-3 weeks for it to become bearable. Other then that I did not have any real complaints until now. About 3 weeks ago I started noticing that I was waking up between 3 & 5 am extremely warm. To the point I would have to sleep the rest of the night on the couch. I am normally a person that is cold in 80 degree weather. No joke. My husband and I are 46 years old and yes you can say that I may be going thru menapause. I would think that if I had other symptoms and if it wasn't the same time every single night. My husband does not seem to be having the issues but I am and I don't like it. This mattress was very expensive and I paid that amount in the hopes of sleeping well & not waking in pain. I have constant pain in my back do to a auto accident in June of 2010. Because of the accident I have a back injury that causes me pain and muscle spasms everyday all day. I would just like to find out what I can do to make myself more comfortable or if I can get a different mattress from Serta. No one likes to be extremely warm when they are trying to sleep.
Date Purchased: 5/2012
Price Paid: $2000
Recommend: No


nice looking, comfortable when you first get in bed


too hot

Wonderful First Night - Hope the smell goes away soon!

Serta iComfort

Jun 22, 2012 10:26 AM
Joined: Jun 22, 2012
Points: 0
I'm sure all will agree that this is a scary investment. We knew our worn-out innerspring mattress was shot, as wife and I both had aching hips and lower back issues. I have been developing SI joint pain as well. We agreed on the iComfort line for initial feel when doing comparisons in the stores. We selected the Savant model, which fell right in the middle between entry-level and top of the line. Our king-size iComfort Savant was delivered and set up yesterday. ( I have not seen a review of this model yet, and wonder if it also appears under a different name??) In any event, two major first impressions: #1- This mattress DOES have a noxious odor to it. When it was set up, I was told that "The smell will go away." No mention of HOW LONG it will take. Ventilated bedroom immediately and until we made the bed and crawled in. Upon getting up this morning, all bedding off and into the wash again and fans going to ventilate. #2- The bed was exceptionally comfortable on the first night's sleep! I found it a bit on the warm side, but threw back the comforter at some point and was fine. I'm sure a 'learning-curve' will have us in fine form. I believe I will try to call Serta today and ask about the smell. My wife is SUPER-SENSITIVE to smells/odors and I was concerned whether she would be able to stay in bed the first night, but I covered the head-end of the mattress with a double layer of blankets before the sheets went on, and she slept fine. She commented on the smell again when we got up, but it did not interfere with her sleep.
We have a pair of the scrunch-pillows coming too, and I figure we will have to air those well before using them. Who knows- maybe they won't smell??
Will update review after a few weeks, but after one night, I will personally give this an A-1 in spite of the initial odor.
Date Purchased: 6/20/12
Price Paid: $2500
Recommend: Yes


SUPER comfortable first night's sleep
Woke feeling great with NO BACK OR HIP PAIN!!!
Love the factory cover and sides of the set


Noxious odor upon set up.

Revolution -- Better But Not Great

Serta iComfort

Jun 21, 2012 8:51 AM
Joined: May 30, 2012
Points: 0
First, this is a follow-up to my review of the iComfort Genius (It's No Genius). That mattress was returned for reasons outlined in that review and exchanged for the iComfort Revolution.

Again, my initial impressions on delivery were positive. The appearance and apparent build quality of the mattress are good and we have not had any problems with off-gassing on either of the iComfort mattresses we've had in our home. Unlike the Genius, the Revolution was much closer in firmness to the model in the store. It is significantly softer than the Genius which never never lost its board-like feel.

After several weeks of sleeping on the Revolution I have not had a return of the intense back pain the Genius caused. I have experienced some minor stiffness on occasion but nothing horrible and my wife is much happier with this mattress. That said, this is simply not the bed we had hoped it would be. I am not persuaded that I seep any better or more comfortable on this bed than on the innerspring Simmons in our guest room that cost much less than half the price of the iComfort. I understand mattresses are subject to a great deal of individual preference but I simply don't think the iComfort is worth the money. If I weren't concerned about putting my wife through the hassle and the additional delivery costs this one would go back as well.

For those of you who found this forum researching a new mattress I'll attempt to provide some more specific observations:

- The Revolution, like the Genius does seem to "soften up" more where one usually sleeps but we haven't found this to be a problem.
- The Revolution does seem to sleep slightly warmer than a standard mattress but not so much that it becomes uncomfortable.
- In my opinion this mattress is uncomfortable for side sleeping
- The mattress (ours is a queen) does seem slightly undersized compared to an innerspring. This means you may have a gap if you use a frame that has an attached headboard and footboard.

Finally, for those considering the motion base for this bed I'd encourage you to think that through carefully. In our case it was an expensive solution to a problem that didn't really exist and the solution creates new challenges:

- In my opinion the lounging and sitting positions of the adjustable base are no more comfortable than strategically-placed pillows
- If you have nightstands placed where most people put them be aware they will be largely unreachable when the bed is in any sitting position. Reaching books or drinks becomes a contortion act.
- If you enjoy reading in the lounge or sitting position be prepared to turn in or scramble for pillows when your partner gets tired and wants to put the bed flat.
- The "massage" function is simply a gimmick -- it's a cheap vibrator for the bed that makes more noise than anything else. The vibration motors seem to inexplicably pause or change frequency at any given setting and often set up a harmonic between themselves that makes it seem like they've quit working completely. We assumed this was a defect and had the company send out a technician -- it appears this is "normal" operation

In all, I'd recommend saving your money and investing in some comfy pillows if you like reading or watching TV in bed.

Our bottom-line: we're tired of the mattress shopping experience. We can live with the iComfort Revolution but wouldn't recommend the product to others.
Date Purchased: 05/2012
Price Paid: $1600
Recommend: No


Looks good


Adjustable base