Serta iComfort User Reviews

iComfort

Brand: Serta
Type: Memory Foam
Showing 64 to 66 of 140 reviews.

Revolution is amazing (with time)

Serta iComfort

May 31, 2012 8:05 AM
Greg
Location: Michigan
First of all, I thought my 10 yr old spring mattress was great but had back pain every morning when I got up. When I say back pain, I mean cringing with pain just putting my socks and shoes on. I never really put it together that my bed was causing this issue but it was. I got the revolution mattress and the first few nights were a little different. I wasn't sure if I liked it or not. In fact, my back started hurting again (just a little, not like before) so I figured it was just me being 37 and getting older. It wasn't until I gave the bed the full 120 day trial that I can now say that I absolutely LOVE IT! I now wake up every morning with NO lower back pain. This bed converted me from a stomach sleeper to a side sleeper. I could never do this before. I'm guessing that most people with bad lower back pain are stomach sleepers right? Well.....you won't be anymore. This bed will do the trick and literally heal your lower back pain. You have to give it 3 months though to allow the bed to re-adjust your muscles and bones that have been out of place from your old crappy mattress.
NOTE: The tempurpedic neck pillow did nothing other than give me a neck ache in the morning. At first I blamed it on the mattress but it was definitely the pillow.
Date Purchased: 10/11
Price Paid: $2500
Recommend: Yes

Pros:

Firm but yet soft. Cool. Comfortable with time.

Cons:

It's all good.

It's No Genius

Serta iComfort

May 30, 2012 8:14 AM
Joined: May 30, 2012
Points: 0
We purchased the iComfort Genius with an adjustable base with high hopes after trying several different mattresses at our local dealer. Unfortunately, the product doesn't quite measure up.

First, be aware that some of the internet reviews that indicate Serta has a problem with the firmness consistency of their iComfort products have some merit. Our Genius was SIGNIFICANTLY firmer than the store model. It was literally a slab on initial delivery. We've walked on it daily but after a month of use it is still uncomfortably firm. Also, the mattress varies noticeably in firmness between the sides (where one usually sleeps) and the middle. This can be especially disconcerting if you move toward the middle of the bed; you feel like you're listing until the foam slowly adjusts.

On initial delivery the bed did have an odor but we never found it bothersome and it dissipated within the first 48 hours of use. I can say the bed is attractive and seems well-made and we do like the adjustable base. However, it's simply not comfortable.

With respect to sleeping, we have not found that the Genius sleeps "hot" and it does a great job of isolating motion so one isn't bothered by the other sleeper. The critical problem is I cannot get through the night without developing intense lower back pain--something that hasn't been a problem for me prior to this mattress. I wake early in the morning with back pain that disappears shortly after I get up out of the bed. Recently we spent several days in our RV which has an adequate innerspring mattress and I had no problem. Upon returning home to the Genius the pain returned. My wife also complains about the firmness. Obviously, mattress preferences are very individual but the Genius doesn't work for me. Thankfully our retailer has a generous return/exchange policy so the Genius is going back. To be honest, I'm leery of exchanging it for another iComfort based on the very mixed reviews and am considering a Tempurpedic Cloud.
Date Purchased: 4/2012
Price Paid: $1400
Recommend: No

Pros:

Attractive & appears well constructed.

Cons:

Inconsistent firmness across the model line.
Bed has noticeably "softer" regions in areas of regular use.
Uncomfortable.

Very disappointed

Serta iComfort

May 27, 2012 8:15 PM
Joined: May 27, 2012
Points: 0
I bought the IComfort Revolution after doing a lot of research, or so I thought. It was an expensive purchase, but I was expecting a lot from this bed. The first night my husband and I slept okay for about 4 hours then couldn't get back to sleep. The second night was similar, but from the third night on we slept not too bad except this bed is HOT! We have owned a latex bed before and loved it, except that it started to sag or imprint. We traded it for a conventional bed that we love. It is at our winter home. For the summer home we thought about the "cool gel" and thought this would be nice. There is nothing cool about this bed. After only 6 nights I am also noticing it is not as firm as it first felt, kind of imprinting already. I would not recommend this bed to anyone and hope the warranty of 120 night's sleep is a valid option. I want a different bed!
Date Purchased: May, 2012
Price Paid: $0
Recommend: No

Pros:

Cons:

It is hot, and I think it is starting to imprint already after only 6 nights.