Bought Dec. 2004 in a rush because "price was going up". Called back supporter. 15 year old mattress that w had before gave better support than this. After a couple of months, permanent impresions so deep we roll into them when we lay down. Warranty tech said "he's not allowed to lay on the mattress" and when measured, the "impressions" are "normal". We will have to buy another new bed. Is there any recourse???

The initial wonderful feel of these beds is quickly overshadowed by the deep, severely limiting and uncomfortable body impressions. We have tried both the Paradise Isle and the non pillow topped Cypress Cove which is supposed to be a soft mattress without the compression factor that comes along with the pillow tops. We had major compression with both types.
We do not recommend these mattresses.

I promised last June to let you know how I felt about our new Spring Air Back Supporter Arlington model after we'd had it for awhile. I haven't changed my opinion about this mattress so far. I still absolutely love it. When I waken in the night on my back it is not because of discomfort which had always been the case before. Previously all it would take to waken me would be to have turned over onto my back while asleep.
At the very beginning I did experience some lower back pain on the new mattress which surprised me until I read you can experience some temporary pain when you switch from a too-firm mattress. That was exactly the case.
I was never able to sleep on my back before getting the Spring Air and always wanted to be able to.
I find the support level as well as the cushioning at pressure points to be perfect for my shape and size. ( I am 5'7" and 135 lbs). I wish my husband found it helped him since his sciatica was the motivating factor in our acquisition. He needs a firmer mattress than I do and this is too soft for him