We just bought our 2nd Englander Resort Collection mattress. We have had our queen size Atlantis Aloe pillow top for about 8 years and let me tell you it was amazing. Best sleep ever. We decided to upgrade to a king size recently and wanted to get a new one. We went to our local Englander dealer and they hooked us up with the exact same model. They were able to get the same bed built for us just like we wanted. so happy ????. We highly recommend this brand.

Purchased 2017 Feb 16 Englander Mattress set...after 5 months begin to have sagging on both sides where I laid & my husband...as months went by continued to worsen & back pain begin to worsen,,,after 11 months went back retailer where purchases....this retailer policy is not to come look at this problem,. so you have to take all these pictures so they can go Mfgr...to see what Englander is going to do....this is poorest customer service I've ever experienced from any retailer has been 3 wks & haven't had a response from Englander....do not purchase this product....poor quality with a big cost....will not be replacing with Englander....last mattress was Stearn & Foster & after 16 yrs was better mattress than Englander after 11 months..unhappy customer

Recently bought a $1500 Englander Resort Collection mattress. Started collapsing after 3 months, causing me terrible neck pain (slept like a baby the first 2 mo). Bought this mattress because of the 20 yr warranty. Their warranty is all smoke and mirrors and a sales tactic. Jumped through multiple hoops trying to get them to warranty this mattress, but they denied the claim. If you are one of the lucky few that actually do get an approved warranty claim, know up front that they wont ship it to you. You have to take the old mattress to the nearest manufacturing plant to swap out the old mattress for the new one (6 hour drive for me). It's a scam, and all the negative reviews about this company are legit. Stay away from Englander!!