Just wanted to let people know our positive experience buying our Mcroskey Airflex mattress.

Both my wife and I have had continuing back problems. I have had intermittent lower back pain and my wife has had neck and shoulder pain pretty consistently over the last few years.

After looking at the Mcroskey store several times we finally decided to make the plunge and purchased a King-Size gentle-firm mattress. We also splurged and purchased a feather bed for the top.

We found both sales people we dealt with professional and markedly different from the sales people we dealt with at any other mattress store we visited.

Though the mattress itself is quite plain looking the fit and finish is extremely well done. I'm used to the standard cheap box-spring and the Mcroskey box-spring is clearly multiple levels above standard box-springs in quality, feel and manufacture.

You have the option of either individual legs (eight per box-spring, or 16 for the whole mattress), or wood slats. Wood slats though are not recommended for the King-Size mattress.

We ordered our mattress near Christmas and after hearing about my wife's back problems Mcroskey really tried to get fast turn-around for us and I was pleasantly suprised how fast it was delivered.

I was unhappy of two things during the delivery. It was raining delivery day and the delivery people got a bit of a wet-stain on the edge of the mattress. As well, the feet on the two box-springs were clearly not lined up with each other. I'm not normally a stickler for these sorts of things but for this amount of money I felt I could expect better.

After contacting Mcroskey they quickly sent a representative out who personally dried and cleaned the stain. As well, rather than just unscrewing and moving the foot posts used by the box-spring feet he insisted on having a new set of box-spring built and delivered! As well Mcroskey gave us a makeup gift of a top of the line all goose-down pillow.

The new box-spring set came a week or so later and was delivered and installed by different delivery people.

Now onto my thoughts on the mattress. It was immediately comfortable but definitely has a different feel from standard mattresses due to it's older fashion design. It takes a bit of getting used to. You don't get the same give that you find in most mattress when you first lie down, rather you seem to get more support. The mattress just seems to just get more and more comfortable over time. It's a total luxury now to sleep in this bed and I can't ever see myself going back to another mattress. My back pains are totally gone and my wife's shoulder pains are basically gone as well.

To sum it up, I find both the bed and the Mcroskey company itself fully live up to their reputation.