I have disliked this bed from the first night. Went back to the store within the 30 days trial period to complain and was given 190 days to continue to try it and allow for a "break in" period. I agree with other reviewers that the bed creates a trench for the body. I have wakened with a neck and hip ache every night I slept in the bed. I only realized the cause was the bed when I went on vacation for 3 weeks sleeping in a variety of beds (some in very poor shape) and still I woke without any neck or body aches. Upon my return, the aches started again. I am returning to the store today to find a new bed. Not sure if this is the case for all memory foams or just the iComfort.

Purchased an icomfort mattress 9/4/2011 for $1300. After four months the box springs on my side of the bed bent at the top of the box springs. The support is usually a piece of wood on the upper edge of the box springs, the icomfort is a wire about the diameter of a pencil. When you get in and out of the bed by sitting on the edge the top wire bends. Went to the store where I purchased the bed. The manager said that the problem was the old bed frame. He told me to purchase a new bed frame and he would give me a new box spring for my side of the bed. Purchased the new frame and got the the new box spring. Then my wife's side of the bed bent in the same place along the upper rail. My side of the box spring is starting to sag again. Called the store and they sent out a rep to look at the sagging box springs and they said it was not a manufactures defect. Now I have to replace the box springs on both sided of the bed. I had a Sterns and Foster for thirteen years and never had a problem with the box springs. I would be willing to bet the box springs will be redesigned so the do not collapse. We love the mattress, but the box springs a junk.

this bed over 3000 just the mattress.i had accident 13 years ago with back injury i got chronic pain disorder and since i had this bed i feel 10 times worse cant get comfortable sleep for about 15 minuteswake with kink in my neck
just terrible
been sleeping on it for 1 month i thought i would be ised to it now but i am not
and i gave my old serta regular bed away that was way better than this one