Strobel Supple-Pedic 4500 User Reviews

Supple-Pedic 4500

Brand: Strobel
Type: Memory Foam
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Check their BBB Rating!

Strobel Supple-Pedic 4500

Sep 8, 2015 6:24 PM
Guest
Location: Louisiana
Check their BBB rating for yourself… I sincerely wish I had been able to read current reviews 8 years ago when I purchased my Supple-Pedic mattress. Supposedly with a 10 year non-prorated warranty. I have had absolutely no luck filing for our warranty claim. They now claim their warranty is only good if the permanent sag in the mattress is 1-2" !!! So I asked which one is it 1" or 2" and she could not and would not give me an answer..... Come to find out there is nothing written on the warranty concerning a permanent sinkhole in your mattress. STAY AWAY!

Every other foam type mattress has a written warranty saying 0.75". I found out that Strobel's warranty is not written but totally made up by 'Robyn Mitchel (Strobel)' <robyn@strobel.com> and apparently Mark Strobel 'mark@strobel.com' (who will not answer emails or take phone calls.)
Please purchase ANY other brand!!I have filed a claim through the better business bureau (but Strobel refuses to answer their request)
I wish I had read the BBB report. http://www.bbb.org/louisville/business-reviews/mattresses/strobel-technologies-in-jeffersonvlle-in-2035283
BBB® F Rating
Date Purchased: 2006
Price Paid: $2000
Recommend: No

Pros:

Started out great....

Cons:

Serious and permanent dips where we lay on the mattress.. Won't honor their warranty! Always stay away from dishonest companies.. Check the BBB for yourself.
This review was modified Apr 7, 2016 by