2 1/2 years ago I purchased the 10 year warranty bed. I just recieved a letter back from Simmons yesterday after filing a warranty claim because the foundation had completely caved in (over six inches) which inturn made the mattress fail. The letter reads as follows...

"Dear Sir/ Madam:

Thank you for allowing us the opportunity to assist you.
Simmons offers a limited warranty and strives to be as fair as possible when evaluating warranty claims. In assessing your claim, we found no structural failure in either the mattress or box springs/foundation. Upon further reviewing the infomation assessed from the inspection, we confirm that there has been damage to the set. As a result of these findings the warranty on the set has been voided and we are unable to offer a replacement.

We appreciate you contacting us and allowing us to assist you.

Thank you."

Apparently "Simmons" a mutibillion dollar manufacturer can't afford to back up its product and contradicts its self to prove that they aren't worth 2 cents!!!

I will NEVER purchase another "Simmons" product again and will tell everyone that will listen that they shouldn't purchase them either!

If you like extra firm. This is the mattress for you. The longer you have it the harder it seems to get

My husband and I just purchased this bed two weeks ago. I have slept awful ever since we got this bed. The bed sags in the midde. The only comfortable spot is right in the middle. When even close to the edge I feel like I have to lean hard not to roll ito the middle. I seem to be reading bad stuff like this all over the internet. My husband and I are going back to the store today to see if there is anything we can do. But worst comes to worst, we plan on getting a new bed. If its this bad brand new I would hate to see what its like a year down the road.