The Problem with Tempurpedic mattresses
Nov 29, 2011 10:11 PM
Joined: May 12, 2010
Points: 241
The problem I have with the warranty is that you are led to believe the mattress will last 20 years. However, the bed softens over time and becomes saggy in the spots where you sleep. It can become so bad you can have major back pain and need a new mattress  In order to get a replacement from tempurpedic it has to sag more than 3/4" when no one is on it. This is impossible to show since it springs back to its original position.Initially you may love this bed and then it needs to be replaced say maybe within a year! The only way your tempupedic mattress will last 20 years is if you aren't sleeping on it. And I have no idea how to get a replacement if the "only" problem is that the mattress is so soft it no longer offers any support..
This message was modified Nov 29, 2011 by roy1
Re: The Problem with Tempurpedic mattresses
Reply #5 Dec 1, 2011 12:46 PM
Joined: Jun 2, 2011
Points: 481
roy1 wrote:

 The problem I have with the warranty is that you are led to believe the mattress will last 20 years. However, the bed softens over time and becomes saggy in the spots where you sleep. It can become so bad you can have major back pain and need a new mattress  In order to get a replacement from tempurpedic it has to sag more than 3/4" when no one is on it. This is impossible to show since it springs back to its original position.Initially you may love this bed and then it needs to be replaced say maybe within a year! The only way your tempupedic mattress will last 20 years is if you aren't sleeping on it. And I have no idea how to get a replacement if the "only" problem is that the mattress is so soft it no longer offers any support..

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Can we at least get a link to Budgy's post? 

 - fyi, roy1 does NOT have a review posted for any Tempurpedic mattress.  My review is under TP Cloud Supreme.-

Roy1,

Do you care to tell us which model(s) of Tempurpedic you owned, purchase date and when these bed problems started occuring?

I asked you this in another thread, and I don't believe you responsed.  You are making claims about a major product.  I think you need to back up your claims. 

People, don't just buy claims without questioning the originator! 

I can back up my experience so far because my TP Cloud twin XL was purchased from Sleep Train Union City, CA Sep 10, 2011 and, I don't have years on it, but so far, so good.

Other thing I dislike is when refer to Tempurpedic as 'this bed'.  What bed?  Tempurpedic makes (made) like 20 different models!  They're all somewhat different,.

I had a Tempurpedic Symphony pillow over 3 years before buying this Cloud.  That pillow was exactly like the day I bought it after that time.

------------------------------------

The plain and simple difference I saw between an $1100 Stearns and Foster twinXL and Cloud twin XL was this -

Stearns and Foster was plush and had soft give one day one.  After week two the cheap, lightweight comfort foam and batting in the quilt compressed somewhat and the mattress became a little firmer, too firm for my not so good right shoulder.  The coils did provide good support.

The Cloud was firmer than in the store on day one, it felt like brand new foam as it should.  After a few days it started 'breaking-in' softening a little and took on a wonderful feel after only a few days.  The core and mattress as whole provide good supoort.  Neck and back are A ok.  And it has remained consistent since.  I've no reason to believe it will fail anytime soon.  That wouldn't make sense.  Why would it change all of a sudden? 

And this claim about how hard memory foam is in cold room .... I keep room about 65 F.  I've jumped into bed late when mattress is 'cold' (?) and it still feels bettern than a conventional when not even warmed up.  It gets better from there too.  Buy what you want, but can't have my Tempurpedic!

Lastly, for *some* (not referring to anyone in particular) people, they expect a bed to fix all their physical or sleeping problems when a mattress cannot do that.  I have a great Tempurpedic, but I'm not sleeping my best as I have to land a job pretty darn soon, that's stress. Look at sleep websites, mattress is a one liner.  Good sleep comes from many things - good sleep hygiene, regular sleep hours, dark, quiet room, no caffeine, reducing stress, eating well, etc, etc.... A bed can only do so much for a sleeper, not perform miracles.  And for *some* people, cold hard truth is they need to get moving, if possible, work their body and shed pounds. 

If you want a mattress that guarantees firm support, buy something like a Trump collection extra firm mattress, put plywood over foundation.  Guarantee you that won't sag.

 



 

This message was modified Dec 1, 2011 by slpngoc
Re: The Problem with Tempurpedic mattresses
Reply #6 Dec 1, 2011 5:13 PM
Joined: Oct 19, 2011
Points: 38
I wonder if cloud with only 2.8 inches of temor faom will offer me enough cushion and support.

Is cloud series foam a low density foam. Budgy?

 

I also wonder if Rhapsody did not work for me( see my previous post) will allura work for me?

The problem I had with rhapsody (THE MATTRESS OPRAH WINFREY SLEEPS ON! SAID THE SALESMAN!) was that it became soft beneath my hips and buttocks and so I started to wake up with pains.

Budgy said to buy high density foam. Well I slept on rhapsody and it sank beneath my hips and buttocks that i woke up with pains.

BUT the pains were all over my body parts - all body parts that were in contact with the Rhapsody mattress!!!!!!!!

Imagine my confusion now.

 1salesman said supreme, other said signature, budgy says to buy high density foam like rhapsody, slpgnc says to buy cloud!

 

HMMMMMMMMM..confsuion confusion.....

This message was modified Dec 1, 2011 by Joed
Re: The Problem with Tempurpedic mattresses
Reply #7 Dec 1, 2011 7:09 PM
Joined: Dec 17, 2009
Points: 850
I will try to clear up a few things here if I may.  

First of all this is what I said in the other thread: "...Polyurethane foam softens with use, regardless of density.  I have cut apart DeluxeBed Tempur-Pedics after being a couple years old...I wouldn't call it mush, but it was significantly softer than a brand new model.  "

So I specifically said the bed was not mush, it had no visible indentations, the foam itself is just softer than a brand new model.  This does not mean the bed had no 'support'.  There are plenty of brand new mattresses available that would have been WAYYY softer than this fully broken in Tempur-Pedic.  So lets try to be objective here.  

There is no way to scientifically quantify softness with respect to other individuals.  We can measure how much force it takes to compress something, but the threshholds at which one person says it is soft vs. another persons is still different.  IE: A 200 lbs man lays on one mattress and he calls it 'soft', a 100lb lady lays on the exact same mattress and says its 'firm'.  Lets throw subjective measurements of 'softness/firmness' out the window for a second here, because I feel it is adding to the confusion. 

I also did not say to buy a high density foam bed, I more specifically say, that if you decide to buy a Tempur-Pedic that you have to keep in mind that the beds soften over time.  If you lay on a bed in a showroom that is brand new, and you find that it is borderline too soft when it is brand new, then you should buy one that is a little higher density and a little less comfortable knowing that in time it will become softer and more comfortable to you.  It is as slpngoc has said, the softening slows down, it is not exponential.  It is more of an initial break in period.  

If you bought a Rhapsody bed and found it was too soft, then I suggest that you stay clear of ANY memory foam product.  It is probably just not going to work for you.  You may want to look at a mattress that is less passive than memory foam and more elastic like a latex mattress and or high quality spring/latex or natural fillings combination.  Latex usually being the less expensive of the two.  I would avoid products with polyfoam in them if you want a mattress that will maintain its firmness level for longer periods of time and also to avoid sagging.

Thirdly, and it should not matter what anyone else sleeps on (even if it is Oprah).  But she no longer sleeps on a RhapsodyBed, she sleeps on a Savoir now. 

Re: The Problem with Tempurpedic mattresses
Reply #8 Mar 7, 2012 10:43 PM
Joined: Mar 7, 2012
Points: 1
I hate to tell you it's not bull. I found this site because I was searching info on the exact issue. We paid 4k for our matress 4 years ago and now it's almost useless. The dip isn't visible because there is a pillow top, but you can feel the softness when you lay down. Worse yet, you can feel the firmness in other areas, but since you are stuck in a person shaped divot, you can't get to it!

 

We have the appropriate frame and installation, it's just what happens.

Re: The Problem with Tempurpedic mattresses
Reply #9 Mar 8, 2012 12:41 AM
Joined: Oct 2, 2009
Points: 30
I have had my Grand Bed knockoff made with Foamex memory foam for over 5 years know.

It has softened up some over the years but still very comfortable.

I am male 5'10" 250 lbs.

I would buy it again in heart beat.

Re: The Problem with Tempurpedic mattresses
Reply #10 Mar 20, 2012 8:42 AM
Joined: Mar 20, 2012
Points: 28
Kkelly06 wrote:

I hate to tell you it's not bull. I found this site because I was searching info on the exact issue. We paid 4k for our matress 4 years ago and now it's almost useless. The dip isn't visible because there is a pillow top, but you can feel the softness when you lay down. Worse yet, you can feel the firmness in other areas, but since you are stuck in a person shaped divot, you can't get to it!

 

 

We have the appropriate frame and installation, it's just what happens.


I am in complete agreement with you. As a matter of fact my wife and I bought a memory foam mattress with better overall specs than a TempurPedic 7 years ago. The quality of foam was higher and it was comfortable for me for the first six months then the subtle sag started but nothing that would cause the warranty to be applicable.

The sleeping experience became miserable for me with my 6'3" 275lbs frame and surgically repaired back. So now as a matter of circumstance because of my divorce I went on a mattress search.

Because I am a hopeless researcher I did my homework and have come to find that there are some fantastic local and regional manufacturers of mattresses whose quality is far SUPERIOR to any major brand. In addition their prices are VERY competitive, sales people truly knowledgeable, and the contribution to local economies and American made products is even more of a plus.

I have purchased from one of these local companies and I am awaiting delivery next week as they make the mattress and box spring (yes a true box spring) the day before delivery so the materials don't sit around a warehouse in plastic bags for months.

Re: The Problem with Tempurpedic mattresses
Reply #11 Apr 23, 2012 8:53 AM
Joined: Apr 23, 2012
Points: 1
I actually sell Tempur products at a major bedding retailer...my wife and I sleep on a 9" Classic King set  (which has been replaced recently by the 10" Countour Select). I have been a big fan of the TempurPedic beds for years, having dozens of friends and relatives owning one with stellar results, finally buying one myself in the Fall of 2010. Our sleep improved immediately...I was hardly ever snoring, my wife slept thru the night effortlessly and we were both waking up refreshed and pain-free for the first time in years! However after only 1 1/2 yrs. the mattress has gone to mush - both my wife and I have been tossing & turning, waking up miserably for the past two months or so. We thought it was stress until I had a customer come in the other day saying they were referred by the Tempur national warranty dept.to find a local store selling Tempur beds to try which one they wanted as a replacement for their 4 y.o. 10" Deluxe mattress - saying Tempur admitted to a design flaw in their older line-up of firm mattresses (of which coincidentally[?] were all replaced with a newer product last Fall). I'm exploring this myself so this could be a boon to those others unhappy with their TempurPedic bed. As I said, I know lots of people that are very happy with their Tempur product, including hundreds of customers - some that even come back for a 2nd or 3rd bed for their house, children or vacation cottage -  so maybe there was a run of beds that had a problem. It's worth looking into, folks, considering your investment in both money and personal health! And iike any good salesperson, don't accept the first three "No's". (LOL)
Re: The Problem with Tempurpedic mattresses
Reply #12 Jul 31, 2014 11:53 AM
Joined: Jul 31, 2014
Points: 1
mattressman93 wrote:

I actually sell Tempur products at a major bedding retailer...my wife and I sleep on a 9" Classic King set  (which has been replaced recently by the 10" Countour Select). I have been a big fan of the TempurPedic beds for years, having dozens of friends and relatives owning one with stellar results, finally buying one myself in the Fall of 2010. Our sleep improved immediately...I was hardly ever snoring, my wife slept thru the night effortlessly and we were both waking up refreshed and pain-free for the first time in years! However after only 1 1/2 yrs. the mattress has gone to mush - both my wife and I have been tossing & turning, waking up miserably for the past two months or so. We thought it was stress until I had a customer come in the other day saying they were referred by the Tempur national warranty dept.to find a local store selling Tempur beds to try which one they wanted as a replacement for their 4 y.o. 10" Deluxe mattress - saying Tempur admitted to a design flaw in their older line-up of firm mattresses (of which coincidentally[?] were all replaced with a newer product last Fall). I'm exploring this myself so this could be a boon to those others unhappy with their TempurPedic bed. As I said, I know lots of people that are very happy with their Tempur product, including hundreds of customers - some that even come back for a 2nd or 3rd bed for their house, children or vacation cottage -  so maybe there was a run of beds that had a problem. It's worth looking into, folks, considering your investment in both money and personal health! And iike any good salesperson, don't accept the first three "No's". (LOL)


Hi, I have a deluxe that was bought in 2006.  We have rotated it over and over trying to avoid the dips, or the "hump" in the middle that is now the only comfortable spot.  Is there any more information that you have found out to help us get it replaced?  I know that since they dont make this exact one any longer, we'd likely have to pay an up charge for a higher model, but that is ok.  I know we have measurable dips but I am not sure if it will meet the .75 inch requirement.  I have not gotten it measured to know for sure, all I know is that it shouldnt be this uncomfortable...and we have felt this way for at leaset 4 years now.  Any advice that you have would be very welcomed.  Sometimes knowing the right thing to say at the right time can make all the difference in the world regarding this situation - please help! 

Thank you in advance for your help :)

Re: The Problem with Tempurpedic mattresses
Reply #13 Aug 5, 2014 1:23 PM
Joined: Aug 5, 2014
Points: 6
Part of the problem with your mattress is the synthetic foam base which the memory foam is glued to.  That also wears due to the wear as well as air.  The chemical reaction with oxygen and foam changes the consistency
Re: The Problem with Tempurpedic mattresses
Reply #14 Oct 9, 2014 3:09 PM
Joined: Oct 9, 2014
Points: 1
We had the same dissatisfaction without our Tempur-Pedic sinking and causing back pain, but YOU CAN RIG A SOLUTION!! A year ago, we bought a high end Tempurpedic (as our "exchange" mattress when the first memory foam mattress didn't cut it) thinking this would be the best memory foam you can buy. And perhaps it is, but my husband suffered big time with back pain as he slowly sunk into it after the first hour of sleep. We have a split king (one side is memory foam, the other mattress a hybrid of springs + foam top). We fought over who would have to sleep on the Tempurpedic side since we both hated it. Tried to sell it for half price on Craigslist for months and NO ONE will buy a used mattresses of that quality in a TWIN XL. So last weekend we got creative. After going to IKEA, we went to the mattress section and found the softest mattress on the floor. It was way softer than our bed, but this was for testing purposes. We took a thin firm topper they also had on the floor and it did help to prevent the sinkage into the memory foam. Even more impressive was placing the topper on top of the runner mat they put at the end of the bed to keep dirty shoes off the beds. It was a huge support base to have this rubber floor rug runner, so we thought what's another $112 dollars at this point? We bought the thin (1.5") TJOME topper (TWIN was only $99) and the $12 LYNAS floor runner. Placed the runner on top of our tempurpedic right at the lower back point, secured it tightly, then put the TJOME topper over it. Covered it all with a spare top sheet and it is now THEE more comfortable side of the bed if you can believe it!!!!! My husband is in heaven and I thrilled that this year long battle has been resolved and we both wake up to happy backs in the morning! The rubber runner doesn't slip at all and provides just the extra stiffness to stop the sinking. DO IT!!!!

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