Serta icomfort savant reviews for owning over 6 months
Jan 1, 2014 11:45 PM
Joined: Jan 1, 2014
Points: 1
My husband and I have been looking for a new mattress and have tried out several in stores. We narrowed it down to the icomfort savant, but I have read such bad reviews on them so I am worried. I have talked with a couple people who have the icomforts and they swear by them. Does anyone else have anything good to say about them that has owned it for over 6 months? This is a very big purchase for us and we can't afford a tempurpedic so any info would be great.
Re: Serta icomfort savant reviews for owning over 6 months
Reply #3 Mar 14, 2014 9:14 AM
Joined: Mar 14, 2014
Points: 1
I have had my mattress almost a year.  At first it was fine, but the last several months it has gotton so bad I can hardly sleep in it.  I get tunnels so deep that in the morning I have to crawl out of it on my hands and knees.  I contacted serta and they said I had to talk to dealer.  No satisfaction either way.  I wake up in morning stiff from trying to lay on hill instead of falling down into valley.  My husband weighs 200 lbs and I am only 140 lbs so where he lays there is a huge tunnel.  We are seniors and the difficulty getting out of it is really upsetting.  I have a cane beside my bed to help me get out.  I put a board under mattress, but it did not help.  The mattress is so light it slips off the edge of bed regularly.  Every night we have to push it back into place.  The worst thing I have ever slept on.  I would not purchase any of the Icloud models.  The heat or cool is not an issue.  Just the tunnels.  We have flipped it monthly but it does not help.  Just a terrible mattress and a waste of money!
Re: Serta icomfort savant reviews for owning over 6 months
Reply #4 Mar 19, 2014 4:46 PM
Joined: Feb 26, 2014
Points: 2
Hi Josie - we're sorry to hear about your experience with your iComfort mattress. We are happy to look into this for you and see how we might be able to assist. Please email and we will follow up with you as soon as possible. Thanks!

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