John A. Laneve
We purchased the Santa fe queen mattress from Ashley Home Store. The store was clean, well organized and the staff were helpful and friendly. Service, delivery and set up were excellent.
However, we were very disappointed in the quality of the mattress that was delivered. The stitching on the mattress was
very poorly done, and would not have held up for very long. The stitching was so loose that up to three inches or more of thread was hanging throughout the mattress.
Ashley Home Store quickly replaced the initial mattress and delivered a second Santa fe mattress with in one hour. The second mattress showed better stitching but it too should not have passed quality control.
The issue is a lack of quality. I would never purchase an off shore mattress again.
Date Purchased: 2/6/2021
Price Paid: $0
The frame appears to be of good quality.
Poor workmanship and lack of quality control.
This review was modified Apr 26, 2021 by