We purchase the Tempur-pedic in Jan of 2008. Was great. Then it started to sag May 2010. Back pain, Leg pain and hip. Doctor sent me for MRI all was fine. He suggested I sleep on another bed. One night on the other bed no pain. So I called Tempur-Pedic and sure enough they said it needed to be replaced based on the Picture of the mattress I sent them. New one came all was good. Jan 2012 hip pain returns. May 2012 sent new pictures to them and they said needs to be replaced again. Said I will have the new one in 14 days. No option to get my money back to buy another type of mattress. They told me I just happen to have received a defective one. I find it hard to believe that during this 4 years I received 2 that were defective. I guess in Jan of 2014 we will know.

I have had 3 back surgeries and have never had a pain free night until I got the Tempur Rhapsody. It is by far the best bed I have slept on. I was using a S&F eurotop (level 6) and was sore every AM. Prior to that I was using a Dormia memory foam mattress and was sore. I have had the bed for 6-8 wks so far and could not be happier. I only hope it lasts.