1st bed delivered was a piece of junk. Top had 2 different hardnesses. 3 feet on one side was much softer than the rest. If you layed in the middle of the two tops, you rolled to the soft side. Took over a month to get anything done. They wouldn't send anyone out to check out my complaint. Finally they sent out a new bed and it seems to be okay. Wouldn't buy another one of their beds because of the crappy lousy customer service. They are more interested in getting your money and not your satisfaction. They won't give you your money back just another bed, so if I were doing it again, I would get a simular bed from a dealer who lets you try it out for a while to see if it is what you want. I WOULD DEFINITYLY STAY AWAY FROM INNOMAX.