Sleep Ez User Reviews

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Sleep Ez 10000

Jun 18, 2017 6:54 AM
Location: Philadelphia, PA
We bought this mattress more than 6 years ago (10" King). We took a real chance - was I out of my mind to buy a mattress that I 1) never saw/touched in person and 2) had to assemble? I loved the concept since my wife and I had different preferences in mattress comfort.

We received the mattress, exchanged a couple of elements to fine tune our comfort and finally had a mattress that BOTH my wife and I LOVED. The customer service was terrific and the quality of the product couldn't be higher. We move around on the bed without jostling the other person and, unlike memory foam, you are not stuck in a hole.

Now the future-proof part: this bed is made from 3-3" thick layers of latex stacked like playing cards in a deck inside of a zippered case. My wife has her side (firm) and I have mine (med-soft). We have had standard mattresses - we even had a Serta Latex king size at one point. Problem? They develop an indent that cannot be fixed (and it is likely enough to cause changes in comfort but not enough that it is a warranty issue). Sure, you can rotate the mattress but you cannot flip it. So when you have two people sleeping on the same mattress, you are always laying in the other person's indentation - even with latex. Not with this mattress! About once per year, I flip the layers over and reshuffle a bit. This bit of maintenance completely renews the mattress! In addition, if any of the layers becomes completely unusable (I cannot imagine how that would happen but just say "what if"), you can purchase a new layer from Sleep EZ or Amazon rather than buying a whole new mattress! Like I said, future-proof!
Date Purchased: 4/2011
Price Paid: $2100
Recommend: Yes


-Can change the components without having to replace the mattress.
-Custom comfort!
-Latex is the best - comfortable sleep on a supportive cloud.


-Not as "pretty" as some standard manufactured mattresses (not a big deal).
This review was modified Sep 22, 2017 by

No odors, great customer service

Sleep Ez 7000

Apr 28, 2017 5:13 PM
Joined: Apr 28, 2017
Points: 0
I've only had it for a few days but already I can say it is so much better that the two other natural latex mattresses I had to send back from other companies and the price was about the same as the others. The first mattress I received had a terrible chemical odor. The internet page for the company claimed it was all natural, 100% latex. The seller told me the odor would go away. I kept it for 2 months and the odor still had not dissipated. This was not a rubber or vanilla smell but definitely chemical. I couldn't even sleep on it because the odor made my throat sore and my eyes itch. Thank goodness the company had a return guarantee. The second latex mattress was from a well advertised internet company and I paid $12. for a small piece of their latex to be sent to me. It had a rubber smell but at least not chemical.When the mattress arrived it had a very thick wool/cotton cover which smelled like a horse stable, the odor permeated my entire house. After a month of airing it outside in the sun, it still retained the odor. The mattress itself smelled very strongly of rubber and hadn't changed any in the two months I had it. The company also had a good return policy but had an unwillingness to do anything about the problems.

When I contacted SleepEZ the customer service was excellent. They sent me a large box of samples of every type and firmness of their product, also samples of both their cotton and wool covers. I noticed the talalay smelled slightly of vanilla and the dunlop smelled slightly of rubber. I ordered the dunlop med/firm, let it air out for 2 days and slept on it last night. No odors(I did go with the cotton cover) and was a good match for me. I was worried the medium would be too soft as I like a very firm mattress but it was fine. I would recommend that unless you are like me and want something very firm, you go with a soft topper.

If you order on the internet make sure they have a decent return policy. SleepEZ is ok, I'm glad I don't want to return but fortunately the other companies had a free return within 90 days.
Date Purchased: 04/17
Price Paid: $995
Recommend: Yes


Little to no odors
Right firmness
Great customer service
Firmness options because of layers
No glue used


Have to pay for returns although not as bad as some others.
This review was modified Apr 28, 2017 by Admin

Great mattress!

Sleep Ez 10000

Sep 21, 2016 3:33 AM
Location: Huntington Beach, CA
I've had an organic latex bed from sleep extra for about 2 years. We chose to take a chance on this bed after 15 years of picking horrible mattresses. While I was nervous ordering online, I figured I couldn't do worse than I had from a box store.

My husband loved his side immediately. We were both recommended firm-Med- soft. His was perfect. I'm pickier due to back problems. I have scoliosis and fibromyalgia. After trying different orders of the layers, I called to see about returning it. After lots of discussion about what I had tried and what hurt, they made a recommendation and extended the 100 days. I'm still sleeping on the order they recommended (f-s-m)! I love my mattress. I used to like to go to certain hotels- now they're uncomfortable compared to mine. If I were to do it over, I'd probably switch it out my soft for a medium as I prefer a slightly firmer bed, but the way it is is fine. They would have switched it in the warrant period if I had called. For reference, I'm 5'4" 110lbs and my husband is 5'9" 190lbs.

As for fumes/smells, they were very faint coming out of the shrink wrap. Hubby couldn't smell it but I smell everything. Once the cover was on, there was no smell! Our former hybrid from a box store was so strong I wouldn't sleep on it for a couple of weeks!

Now on a more personal note, it is our opinion that his side w the soft on top is too soft for sex (not enough resistance). You sort of sink in. The middle is the firmest part of the bed (you can't feel the seam, it's just former than either side). Both the middle and the side w the medium on top are fine for sex. I know, tmi but you know you were wondering!

Good job, sleep extra on a wonderful bed! I'll never go back to a traditional mattress!
Date Purchased: 10/2014
Price Paid: $0
Recommend: Yes


No pressure points
Customized sides


Feel movement
This review was modified Sep 22, 2017 by