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Re: MATTRESS SURGERY: performing a "foam-ectomy" on my Englander mattress - w/ photos - jimsocal
Sep 7, 2009 4:12 PM
eagle2 wrote:
Jim I agree with your post completely. Alex however does seem like the kind of knowledgeable and involved salesperson we would all like to run into when we went to one of the major manufacturers stores. Unfortunately, as you have indicated, far too often this is not the case.

My assumption is that Alex either had a mattress store of his own, and quite possibly several of them, and therefore had an entirely different perspective on the industry than the kind of salespeople we run into. Our type of sales person are there to make a living by a commission. He did say that he had 35 years experience. Most of the salespeople we run into are lucky to have 35 months experience, and that, as I have already mentioned, simply coming to work and trying to make sales so they...
Re: MATTRESS SURGERY: performing a "foam-ectomy" on my Englander mattress - w/ photos - jimsocal
Sep 7, 2009 3:39 PM
Alexander wrote:
Cloud and Eagle,

No, I do not currently work for the mattress industry. I'm recently retired after thirty-five years of running my own shop. After doing it for so long I can't help but still follow the industry and still have the vendor contacts I made over that time. Retirement is considerably more boring than I'd anticipated.

Cloud, I can only talk from my personal experience and sales over thirty-five years. It's true some people are dissatisfied with their mattress. Picking one is difficult. Often people do it incorrectly and this is a large contribution to their dissatisfaction. The vast majority of consumers, however, enjoy their sleep product for the amount of time they're supposed to. In a good quality spring mattress this is between 8-10 years. 6-8 is you and your partner are considered very heavy.

It's all about buying the right mattress for who you are...

Re: MATTRESS SURGERY: performing a "foam-ectomy" on my Englander mattress - w/ photos - eagle2
Sep 8, 2009 9:44 AM
Alexander wrote:
Kait,

You don't have to take my word for it. Pick up a copy of the October 2009 Consumer Reports. They poll 17,000 of their readers. In it you'll find facts such as this:

- 78% of those who spent more than $4000 on their mattress said they were "highly satisfied" with it.

- 66% of those who spent less than $1000 on their mattress said they were "highly satisfied" with it.

- 78% of people who purchased a mattress said a new bed, any new bed, improved their ability to get a good night's sleep.

- 42% said that their new mattress "greatly improved" their sleep.

There are people out there who have troubles for whatever reason. Usually it's the wrong bed. Sometimes they're a unique case that requires an extensive amount of expertise to narrow in on what (if anything) will solve their problem. For the most part, however, consumers...

Re: MATTRESS SURGERY: performing a "foam-ectomy" on my Englander mattress - w/ photos - Alexander
Sep 8, 2009 10:06 AM
eagle2 wrote:
Alex: I am afraid you are going to think that I am being too critical of you, hopefully that is not the case and I am being fair in my evaluation. However, like most of us, you have your point of view. The question is always," how accurate is that point of view."

You are quite happy with your Simmons Rosalyn mattress. I am glad for you. However as seen on this website, while the majority, namely 52%, give this mattress a thumbs-up review,42% give it thumbs down. These reviews can be found at viewpoints.com under Simmons -- beauty rest -- black -- Rosslyn -- mattress.

To give these figures more meaning I will quote what they have on their website. Out of 31 reviews... 42% gave it five stars, 16% 4 stars, 0% gave it 3 stars, 10% gave it 2 stars and a whopping...
Re: MATTRESS SURGERY: performing a "foam-ectomy" on my Englander mattress - w/ photos - Alexander
Sep 8, 2009 9:11 AM
Kait,

You don't have to take my word for it. Pick up a copy of the October 2009 Consumer Reports. They poll 17,000 of their readers. In it you'll find facts such as this:

- 78% of those who spent more than $4000 on their mattress said they were "highly satisfied" with it.

- 66% of those who spent less than $1000 on their mattress said they were "highly satisfied" with it.

- 78% of people who purchased a mattress said a new bed, any new bed, improved their ability to get a good night's sleep.

- 42% said that their new mattress "greatly improved" their sleep.

There are people out there who have troubles for whatever reason. Usually it's the wrong bed. Sometimes they're a unique case that requires an extensive amount of expertise to narrow in on what (if anything) will solve their problem. For the most part, however, consumers are satisfied with their...

Re: MATTRESS SURGERY: performing a "foam-ectomy" on my Englander mattress - w/ photos - Alexander
Sep 7, 2009 5:17 PM
Jim,

Most major retailers will have cards that have at least some of the information you're looking for. Some small shops don't. I have an old one from my shop lying here it says the following:

- 782 Sealy Posturetech coils

- 7 zone No Toss and Turn inlay with Visco - Latex - Visco pressure relief

- Unicased XT edge support

- Silk and wool infused top

These cards are attached to the headboards of my former shop and are different for each bed. That's about all the detail they go into and are generally more than enough for most consumers. Most of your larger stores and some of your smaller stores should provide at least this much.

So far as the names of the beds being different goes. Well, sometimes the beds are genuinely different by retailer. 5 turn vs 7turn coils, etc. For the most part, however, they're not. The manufacturers have given you a way...

Re: MATTRESS SURGERY: performing a "foam-ectomy" on my Englander mattress - w/ photos - Alexander
Sep 7, 2009 4:44 PM
Jim,

You bring up an interesting point regarding Mattress sales with your "Just lay on them all!" point. Some RSAs do this. It's born from a lack of self assurance and sometimes expertise. Here's the thinking behind it in example form.

Sealy Posturepedic 5-turn Firms are HARD beds. Like bounce a quarter hard. This is due to their reasonably thick 14ga wire being connected by 14ga lace. In short, whenever you press down on one coil, you're pressing down on the 8 coils surrounding it. Couple this with the fact that Sealy zones the middle of their beds with a comparitively firm memory foam and you have a bed you could crack your hip on if you lay down too quickly. Let's pretend you're an RSA. You have a consumer come in and say, "Hard bed! I want the firmest piece you have! Show me your flooring department!" you might take them...

Re: Side sleeping, shoulder/hip pain. I need to switch...Suggestions?? - Alexander
Sep 7, 2009 6:28 AM
Cptab,

Your mistake is an exceptionally common one if it makes you feel any better. Here's why:

If you're replacing an old mattress because it hurts your back (especially because of it sags) your body will cry out for something firm, something hard to help your body heal. So, you'll go to the store where the beds have been broken in more than your new model and that firm will feel wonderful. You'll take it home and for your first several weeks to a month your back is in Heaven as it heals from the saggy old bed you had before. After awhile, however, your back is healed and the rest of your body begins to complain. As a side sleeper, you're extra sensitive to too hard of a mattress and you're feeling those coils pushing up into your hips and shoulders, cutting off the blood flow. Your body naturally turns away from...

Re: MATTRESS SURGERY: performing a "foam-ectomy" on my Englander mattress - w/ photos - Alexander
Sep 7, 2009 6:05 AM
Cloud and Eagle,

No, I do not currently work for the mattress industry. I'm recently retired after thirty-five years of running my own shop. After doing it for so long I can't help but still follow the industry and still have the vendor contacts I made over that time. Retirement is considerably more boring than I'd anticipated.

Cloud, I can only talk from my personal experience and sales over thirty-five years. It's true some people are dissatisfied with their mattress. Picking one is difficult. Often people do it incorrectly and this is a large contribution to their dissatisfaction. The vast majority of consumers, however, enjoy their sleep product for the amount of time they're supposed to. In a good quality spring mattress this is between 8-10 years. 6-8 is you and your partner are considered very heavy.

It's all about buying the right mattress for who you are and what you need....

Re: Comparison of Specifications for Foam Mattresses - lookout_n_c
Sep 8, 2009 10:32 AM
Hmm, no replies. Maybe I should be more specific.

Here is what I have learned so far:

ClassicBed by Tempur-Pedic 5.3 density top two layers, base layer unknown 15 ILD HR unknown
Select Foam Luxuria 10h 5.3 density on top foam, two lower layers unknown 30+ ILD HR unknown
Sleep Innovations Novaform
Elite ...

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