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Re: Two more days left to exchange my Simmons Mattress (didn't like it) - jimsocal
Mar 3, 2010 1:02 PM
woofman81 wrote:
Anyone know if you can go to other Sleep America stores for the exchange. I'm sure not every Sleep America has the exact same selection but maybe I'm wrong.
Seems to me this is a question you should ask them, not us.

I was in your exact position years ago. Bought a mattress from a store and when I went to exchange it they had no GOOD mattresses to exchange it to.
I told the guy I'd give him a $50-100 restocking fee to PLEASE not make me buy a mattress here, I wanted to go with a latex mattress that he does not carry. He agreed, I was out $75 or so, and I was happy to have made my mistake , paid for it and NOT get stuck with a crappy mattress I didn't want....
Re: Two more days left to exchange my Simmons Mattress (didn't like it) - jimsocal
Mar 3, 2010 8:58 AM
woofman81 wrote:
Jimsocal,

Out of the Sealy, the Serta, and the Europa, the Europa mattress is the firmest. The sales lady says it has more coils too and has the individual pocketed coils which the sealy and serta do not.

The Europa is also just under a grand while the Sealy and Serta are around 1200.

Should I stick with the Sealy and spend more money to be safe or go with this Europa mattress? They do no marketing and I can't find much about them on the internet searching.

They "look" slick in person though. They have a tan, brown suede material around the border of the mattress that makes it appear really luxerious. Probably a marketing ploy, who knows.

I don't like the Individual pocket coils (great IDEA - usually not so well executed). I'd go with the Sealy - ask them to order you the firmest one available or...
Re: Two more days left to exchange my Simmons Mattress (didn't like it) - Leo3
Mar 3, 2010 12:56 PM
I had a Europa a few years ago, it had memory foam over the top.  Ahem.... clearing throat, hated it.  Wasted money, can't say if they all are garbage, but a safe bet they use the same foams.........
Re: Two more days left to exchange my Simmons Mattress (didn't like it) - sandman
Mar 4, 2010 3:23 PM
Probably my favorite S brand that I tried was a luxury firm S&F estate (non-pillowtop).   The estate seemed a bit better than the regular S&F, but that was okay too.

Not sure how long it will last, but probably as good of a choice as any of the others.  Funny how much the price dropped when you complained about it......

Re: Two more days left to exchange my Simmons Mattress (didn't like it) - sandman
Mar 3, 2010 11:57 AM
In the end we are not trying the mattresses and we don't have to sleep on it.  So, you have to use your best judgement as to which will work best for you.  If you don't have the ability to get a firm Sealy Signature or Reserve without a pillowtop, then it is possible the Europa may be a better alternative.  The pocketed coil may or may not last as long, so that is the downside.   Can they special order a Sealy of your choice?

Yes, it is a tough call.  ...

Re: Two more days left to exchange my Simmons Mattress (didn't like it) - sandman
Mar 3, 2010 6:29 AM
woofman81 wrote:
Yeah, that's the same site I found earlier as well but I couldn't even find the mattress I was laying on in the store.

Also, the Sealy that I liked had no pillowtop of course and was a Preferred. It was a tad "bouncy" compared to the Serta and the Europa though and you guys stressed "really" firm.

Like I mentioned, the Europa was the firmest.

The sales lady actually said the Europa had 7/8 of an inch of latex on top of it as well.

This is driving me nuts :(

I made a mistake, I meant to say in Sealy you should get the Signature or Reserve.  I tried a Signature once that was very firm.   I actually own a Reserve that I did mattress surgery on.  The springs themselves are pretty firm, but the foam inside was junk.  I would have hated the mattress without any surgergy.   The...

Re: 2" Latex Toppers at Costco, $99.99 shipped for Queen size - fantasticalice
Mar 3, 2010 5:15 AM
We, the consumer, own Costco. For 1, I am sick of getting ripped off with slick advertising?! Flase lables, ect. The REASON I shop at Trader Joe's and Costco is because I can take anything I want, used, eaten or whatever, back. Costco is NOT resposible for the stuff, the dealers who sell it to them are. I have NEVER been called by Costco but i have been called by the manufactores of said product. Overstock is just a big, online Ross and I will never buy anything from them again.

As far as reviews go, buyer beware. I just bought a mattress pad from Overstock, claimed to be made by Simmons, 500 thread count. Ha! The sides were paper, no way was it 500 threads and it didn't say Simmons anywhere, on the pad or packaging.

I have bought many foams due to reccomandations, anyone want them? Mine look far...

Re: Two more days left to exchange my Simmons Mattress (didn't like it) - confusedbedbuyer
Mar 3, 2010 5:35 AM
woofman81 wrote:
This is driving me nuts :(

Unfortunately I believe the root cause of why this is driving you nuts is because you are caught between a rock and hard place.  They have you roped into an inherently bad situation:  you must exchange your bad product for something else they have, and everything they have are also bad products.

Maybe you can push for an full-out refund and if you plead with them to ding you with a re-stocking fee for their trouble? I know it might not work, but perhaps it is worth a try.  For you to get a good solution to this, the best thing would be to not start out in the bad situation in which  they have you trapped. ...

Re: Two more days left to exchange my Simmons Mattress (didn't like it) - woofman81
Mar 4, 2010 2:38 PM
Well guys, I did something totally different. I went to a completely different Sleep america store (found out I can exchange at any store).

Told the new salesmen my situation and told him I need a "firm" bed with no pillowtop in a King. Well I couldn't find a Sealy "firm" mattress in a signature or reserve either. I would have had to get the preferred which is the low end of Sealy.

He had me lay on  a Firm Stearns and Foster and I really liked it. I saw the price tag was 2 grand so I shyed away from it but the salesmen said he could do that mattress for 1196.00.

Like I said, it was firm and felt supportive and he told me it had more coils than the sealy, simmons, and serta.

So this is what I'm exchanging my Simmons with.

My other option (400 dollars more) was the Simmons natural...
Re: Two more days left to exchange my Simmons Mattress (didn't like it) - woofman81
Mar 3, 2010 11:40 AM
Alright, I put my exchange order in yesterday for the Europa but the lady said I had the next few days to change it If I wanted.

So I'm going back to change it to the Sealy. Although I don't think it was a Signature or Reserve model. They didn't have a firm one of those available in a non pillowtop.

Anyone know if you can go to other Sleep America stores for the exchange. I'm sure not every Sleep America has the exact same selection but maybe I'm wrong....

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