Serta iComfort User Reviews

iComfort

Brand: Serta
Type: Memory Foam
Showing 121 to 123 of 140 reviews.

Buyer Beware!

Serta iComfort

Jan 1, 2012 10:41 AM
Guest
For the first time in our lives, both my husband and I have developed similar lower back, hip & leg pain after sleeping on this mattress for only 4 months. It was extremely comfortable at first (in spite of the gaseous odor we had to endure for several weeks.) But by the 3rd month, both of us were limping out of bed in the morning. We thought we had a flu-type virus, but the symptoms continued and worsened over the weeks. By then, we were both rolling to the center of the (queen) bed, and we are not 'big' people. In effect, the bed had become one huge hammock with no back support. We tried putting pillows between us to prevent rolling into each other. But still I found myself clinging to the harder edge of the bed and sleeping on a slant to the center. My husband moved to the guest room with the inner spring mattress. Immediately, his pains diminished, and after a few days are almost gone. I've tried sleeping with an inflated pillow under my lower back, and that helped somewhat, but the leg pain and toe numbness persists. Thoroughly convinced now we have a mattress problem, we returned to the store the day after Christmas. As we were 10 days past our 'not hassle return' window, they told us there was nothing they could do for us. (After spending $2,000 ???) Sorry! Now, I'm working with corporate headquarters of the retail store to resolve this issue. As far as we're concerned, this product presents a consumer health issue.
Date Purchased: Aug. 16, 2010
Price Paid: $0
Recommend: No

Pros:

Nothing.

Cons:

No support; it's nothing more than a big, expensive hammock.
Have developed back pain for the first time in our lives.

I'm about to cry!

Serta iComfort

Dec 28, 2011 8:04 PM
Guest
We purchased the iComfort after loving our Sleep by Number bed...we moved to a new house and thought the new mattress would be a good addition...
One week and I can't sleep...can't find a spot for myself and everything hurts...the store wanted us to sleep on it for 60 days...I think I would lose my mind...the first few nights were ok..but, now it's downhill..I can make a switch before the 60 days..BUT, the problem is...what do we get...
Sleepless in Fla
Date Purchased: 12/11
Price Paid: $1100
Recommend: No

Pros:

nice looking...gel

Cons:

hard as a rock...doesn't move at all

No comfort

Serta iComfort

Dec 27, 2011 4:39 PM
Guest
Oh where do I start?!? The mattress looks beautiful but who cares about that. I couldn't sleep on it for the first 3 weeks due to the noxious fumes! And now that the toxic smell is gone every night is miserable since you have to wake up to roll over and getting out of bed is like crawling out of a hole! And please don't believe the lies about " the cool blue gel"
It's like sleeping on a heating pad. Not good for menopausal women or fat old men!
Date Purchased:
Price Paid: $0
Recommend: No

Pros:

Cons: