Saatva Luxury Firm User Reviews
Showing 55 to 57 of 131 reviews.
Awesome Customer Service
Saatva Luxury Firm
Jul 24, 2014 10:47 PM
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I was astonished when the Executive Vice President, Ed Brians, took the time to contact me directly and patiently listened to some concerns I had with my bed purchase. After explaining my issues, he promptly resolved them with ease and understanding.
It amazes me that someone at that level would even take the time. Thank you Saatva, and thank you Mr. Brians!
Date Purchased: February 2014
Price Paid: $0 Recommend: Yes Pros:
Customer service far beyond the purchase; ease of buying; extensive product information.
Cons:
This review was modified Jul 24, 2014 by Dusty
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Incredible value and customer service!
Saatva Luxury Firm
Jun 15, 2014 7:20 PM
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After reading many of the glowing reviews about this product, the company and their customer service, I can't really add anything that hasn't been said before - and accurately - many times!
Simply and absolutely the best bed purchase I've ever made and their customer service is incomparable. More's the pity that Saatva is one of the minute number of companies (the ONLY one that I know of) that still makes an earnest effort to actually take care of its customers, both before and after purchasing! If ALL US companies were run that way, we'd still be #1 in the world and no other country could even come close to us.
Date Purchased: July/2014
Price Paid: $899 Recommend: Yes Pros:
The best I've ever had and the only mattress company that will get my future business.
I've slept on LOTS of beds in my 65 years on this earth, and this one is the most comfortable by far. I have mild lower lumbar arthritis, and for the first time in in more than a decade I can wake up and go through the day pain-free. It's really quite incredible! Cons:
That I didn't find this awesome company and their great product and prices until only recently!
This review was modified Jun 15, 2014 by jpooch00
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BEST. MATTRESS. EVER. PERIOD!
Saatva Luxury Firm
Apr 30, 2014 1:29 PM
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Martin
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Spent a weekend mattress testing, initially tried a Kluft $7-8000. mattress, it felt great and we decided that this was going to be our comparison bed. Nothing else compared, and at end of second day went online and somehow the Saatva website jumped out at me. An affordable, well made, well warranted matters made in the USA? It certainly got my attention, I made the initial call late on a Sunday night. I spoke with the rep, I was advised to sleep on all the facts before making a decision. I was almost sold at this point, but took the night to think it over. As usual, I woke up stiff and immediately called Saatva and ordered the flagship LUXURY FIRM mattress. We had our new bed in four days, within the time period given. I could tell the difference after the first night, it took my wife three nights (we were advised a break in period could take up to a week). We wake refreshed and alert, no more lower back pain. As much as I hate getting out of our new mattress, I am able to get up feeling great! I haven't felt this good since my back surgery in 1997. Our next mattress will also be a Saatva!
Date Purchased: FEB, 2014
Price Paid: $899 Recommend: Yes Pros:
Love the dual coil layer, the firm edge, the LUMBAR SUPPORT, the fact that it is as natural/organic as possible, made in the USA, unbelievable price (even with shipping, it's still more affordable than a cheaper mattress that will need to be replaced in five or less years).
Cons:
NONE!
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