Serta iComfort User Reviews

iComfort

Brand: Serta
Type: Memory Foam
Showing 13 to 15 of 135 reviews.

worst bed we ever bought

Serta iComfort

Sep 24, 2013 7:39 AM
jerry
Location: newhaven
well I bought this icomfort at gardner white turn first bed back .it was so uncomfortable .so they say u can send it back its bs.u have to get another one of same brand .so I did its even worst we wake up all night in pain .and we have express this we have be pushed off. I have even called about the 25 yrs warnty on mattress .still stuck with this bed .when we complained they told us to buy the motion frame and it would change the feel of bed for postion .as you can tell it didn't so I paid near 5000 for this pile .this matress has broken down and its maybe a yr old lol.so if some one don't come check it out ill have to holler from the roof tops how the icomfort is not a good bed to buy.its everything but comfy.ty for your time jerry
Date Purchased: last yr
Price Paid: $5000
Recommend: No

Pros:

not one thing.i rather have a coil bed more comforable

Cons:

iComfort

Serta iComfort

Aug 31, 2013 1:34 PM
Allison
Location: Denver
I have disliked this bed from the first night. Went back to the store within the 30 days trial period to complain and was given 190 days to continue to try it and allow for a "break in" period. I agree with other reviewers that the bed creates a trench for the body. I have wakened with a neck and hip ache every night I slept in the bed. I only realized the cause was the bed when I went on vacation for 3 weeks sleeping in a variety of beds (some in very poor shape) and still I woke without any neck or body aches. Upon my return, the aches started again. I am returning to the store today to find a new bed. Not sure if this is the case for all memory foams or just the iComfort.
Date Purchased: May 2013
Price Paid: $1900
Recommend: No

Pros:

Cons:

creates a trench, wake with body aches and head aches, I fall into my husband's trench.

Box springs are junk

Serta iComfort

Jun 27, 2013 6:27 PM
Joined: Jun 27, 2013
Points: 0
Purchased an icomfort mattress 9/4/2011 for $1300. After four months the box springs on my side of the bed bent at the top of the box springs. The support is usually a piece of wood on the upper edge of the box springs, the icomfort is a wire about the diameter of a pencil. When you get in and out of the bed by sitting on the edge the top wire bends. Went to the store where I purchased the bed. The manager said that the problem was the old bed frame. He told me to purchase a new bed frame and he would give me a new box spring for my side of the bed. Purchased the new frame and got the the new box spring. Then my wife's side of the bed bent in the same place along the upper rail. My side of the box spring is starting to sag again. Called the store and they sent out a rep to look at the sagging box springs and they said it was not a manufactures defect. Now I have to replace the box springs on both sided of the bed. I had a Sterns and Foster for thirteen years and never had a problem with the box springs. I would be willing to bet the box springs will be redesigned so the do not collapse. We love the mattress, but the box springs a junk.
Date Purchased: 09/2011
Price Paid: $1300
Recommend: No

Pros:

Mattress

Cons:

Box springs