Serta iComfort User Reviews


Brand: Serta
Type: Memory Foam
Showing 37 to 39 of 133 reviews.

icomfort mattress

Serta iComfort

Sep 8, 2012 4:49 PM
Location: delaware
bought king size icomfort. Bed to hot for other 1/2. Called store within 2 days.Told had to keep for 30 days.Reordered 2 twins xl figuring this would work for us as 1 of us likes hot, the other cold.This mattress feels nothing like the previous 1 we had and we even went to store to check.We want firm but we both sink in this new mattress and it is NOT same feel as 1st one. Willing to upgrade ? to foam and springs as this felt the firmest to us with DUAL cool but we were told by rep that we had one chance to exchange and we had already done this.Wrote Serta and they said we should not have been given a 2nd mattress as if we did
not like the 1st because of comfort we were out of luck.We had a Thermaputic mattress for at east 12 years before this 1 and we were very satisfied with the mattress. Sales associate did not even know this as we spent
app.2 hours deciding what mattress to buy this time. Sales associate was very patient with us as we were making a decision.We wasted Her time and Ours. Would not buy serta product again.Feel we wasted lot of money.Will be trying with store to have someone come out to see that this mattress is NOT same feel as in store.Maybe? wrong mattress shipped
Date Purchased: 8/12
Price Paid: $2800
Recommend: No


Sales associate was very patient


stuck with mattress not liked/ would like good night sleep/Might as well buy cheaper mattress and throw away
in a few years as warranty is of no use to us.

Wonderful Bed!!!

Serta iComfort

Sep 1, 2012 11:53 AM
Location: Kansas
We purchased the Genius about a week ago. I have to admit when we were shopping for the bed I liked the softer ones my husband liked the firmer Genius. Best decision we ever made. Is it extra firm? Yes. Does it take getting used to? Yes. It is a much different sleep experience than the traditional spring mattress. We also got the scrunch pillows (Heaven!!!). The first night I noticed I wasn't flipping my pillow constantly and flipping myself from side to side like a pancake! I slept in one spot (unheard of) and woke up the next morning with NO shoulder or neck pain. My husband is no longer snoring like a chainsaw. We both wake up feeling rested and best of all not stiff and achy.

I don't understand the reviews that the bed is too hot. Haven't had a problem with that at all. I'm the queen of hot flashes!!!!

Keep in mind we've only had this bed for a week. I'm hoping that the positive experience continues as time progresses.

If you have the opportunity to get the scrunch pillows, please do. They are heaven to lay on. Mix the bed and the pillows and you have a good night rest.

Don't be put off by the firmness of this bed. Most of all don't expect it to feel like the traditional mattresses.
Date Purchased: 08/20/12
Price Paid: $0
Recommend: No


firm but comfortable
no aches and pains


High cost

update: Renewal Refined/Serta 2.5" Gel Memory Foam Mattress Topper

Serta iComfort

Aug 27, 2012 4:43 PM
Location: Los Angeles
Renewal Refined Cal King

So I gave the bed enough time to break in and my bed gets more comfortable everyday. This bed is so comfortable its hard to get up. I am 6'3 300lbs and this bed gives me perfect support, no more body pain when I wake up. It takes your body a little getting use to propper alignment that the bed delievers.

Serta 2.5" Gel Memory Foam Mattress Topper.

Read the instructions before unwraping the foam.

The cover that come with the topper just put it over the gel foam.

Then get the:
Serta Serta Perfect Sleeper Mattress Defender Plus Waterproof Mattress Cover in California King - Cal King Mattress Cover.

Then put this over your bed

This is truly the perfect bed. I could not be more pleased with my purchase.

If you can please write a review to let
me know if this helped you out. Thanks
Date Purchased:
Price Paid: $0
Recommend: Yes