Serta iComfort

Not so good

May 8, 2012 7:53 pm

Miserable Mattress
Location: Virginia

Initially thought it was a good purchase, but after about 4months my husband had to move to the extra bedroom to even be able to walk in the mornings. His hips killed him. I then started having neck and back pain, so bad I was sick to my stomach. I have moved to the extra bedroom with my husband. Anyone want to buy this King size mattress? We will be replacing this asap.

Date Purchased: 8/11
Price Paid: $0
Recommend: No

Pros:

None

Cons:

Body aches- pain. No sleep='s bad moods, bad attitude, and just plain miserable.

Serta iComfort

Serta iComfort Prodigy

Apr 27, 2012 9:45 am

Erin
Location: Rochester, NY

My boyfriend and I both agree that this is quite possibly the best thing we have EVER purchased! After sleeping on an old mattress, we went to Raymour to scout beds. We had no idea what we were looking for and were willing to spend whatever amount to get a good bed. We had both been sleeping on hand-me-downs since college and never experienced the feel of a new bed. We tried every bed in the showroom and initially liked the Tempurpedic...until the salesman told us that the only complaint with it is that it "sleeps hot"...my boyfriend is always hot...so he directed us towards to iComfort line and explained the "cool gel technology". He left us alone to try the entire line...and we fell in love with the Prodigy (of course, the most expensive in the line) but it was the perfect mix between plush and firm...and it was pure heaven. We laid on it for quite a while before deciding 100% that this was absolutely our new bed.
I was concerned after reading some of these reviews after we got home but figured we could try it out and always exchange it after the 30 day time if we hated it. Nope...WE LOVE IT. It has been about 3 months and we still love it. They also threw in a few mattress covers and 2 free iComfort scrunch pillows (which we also love)...and a free serta fleece blanket.
We could not be more pleased...try the Prodigy if you are willing to fork over the $. Most of the complaints I am seeing are for the other models, which we also didn't like upon testing...but this model is worlds above the others. WOW.

Date Purchased: 2/2012
Price Paid: $0
Recommend: Yes

Pros:

Overall comfort, even temp, great for side and back sleepers, great warranty, free extras (at the store we went to)

Cons:

Initial smell...but that fades after a few weeks (we expected this)

Serta iComfort

Icomfort Serta mattress

Apr 26, 2012 11:28 am

Dee
Location: Hartford

After one month, our icomfort is going back and being replaced by a regular mattress. I found the mattress hot sleeping and found it difficult to roll over during the night. After one month, the mattress had our body imprints and the sides were high. The mattress store is taking it back for a fee which we were happy to pay to get rid of it. If you're thinking of buying one - DON'T.

Date Purchased:
Price Paid: $0
Recommend: No

Pros:

None - didn't help our backs which is why we bought it. Hot sleeping, despite Serta's claim that it's cool.

Serta iComfort

Full of Regret

Apr 17, 2012 2:08 pm

MajorBummer

Joined: Apr 17, 2012
Points: 0

Received Prodigy on 1/28/12. Loved it for the first 9 weeks. Then out of blue started having mid to lower back stiffness. I only way 205lbs. Place I bought from only offers exchange for equal or greater value, within 90 days. Doesn't honor 120 day trial Serta declares on their web site, nor do they honor Serta's refund policy if not satisfied. I am going to contact Serta to see if they honor the policy on their own wed site but don't have high hopes since have statement their vendors can have different policy(written in lighter text so as not to notice). I can upgrade to Renewal but very leery to spend more money on a bed that could end up with same problems in another 9 weeks.

Date Purchased:
Price Paid: $0
Recommend: No

Pros:

Felt great at first.

Cons:

Broke down way to quickly.
No support
Too expensive to have break down so quickly.

Serta iComfort

Genius....Hoping So!

Apr 13, 2012 12:50 pm

Guest

My wife and I just received the iComfort Genius we bought about a week ago. We spent about 6 hours total testing the various models of iComforts as well as some other beds before deciding on the Genius model. We went with the firmer Genius as I prefer a firmer mattress and my wife can sleep on just about anything without any issues. The other model we were close to was the Revolution but went with the Genius after reading posts about possible break down in firmness over time. So here are my first thougths after the first night on the bed.

** Smell - our bed did have the odor from the foam but it was what I expected from my experience with memory foam toppers we have bought in the past. I wouldn't say it was overpowering and it didn't seem to bother my wife or I during our first night on the bed but it is definitely there. Expect that to dissapate over short period of time.

**Temperature - using 250 thread count sheets, I did not find the bed hotter than a normal spring mattress but I wouldn't say it was any cooler either. I have read on other sites that if you are getting hot at night during sleep, consider changing to a lower thread count sheet as the higher thread count sheets do not breath as well and therefore you will sweat more. Didn't wake up sweating during the night so I dont think temperature will be an issue with the mattress.

**Comfort - on the innerspring mattress we just moved from, I was awaking constantly during the night (6-10 times a night). First night on the iComfort was pretty good. My wife said she doesn't think she moved all nigth and slept on her side which she said caused her down side shoulder to be sore this morning. I did awake about three times last night but I definitely slept better than I was previously. I have some lower back issues and my back was still sore this morning but I think I will need to give it some time to see how my body adjusts. We also moved from a queen to king size so it was nice not bumping into each other during the night.

**Overall - first night was pretty good, definitley different than the spring mattress we had been on. I will say that when I first get on the bed, it seems very firm and then once you lay there for a bit, the support I got was very good and comfortable. Time will tell.

**Durability - too early to tell. WIll update in a couple weeks with where things are at with our overall experience.

Date Purchased: 04/12
Price Paid: $2000
Recommend: Yes

Pros:

Comfort
Support
Price

Cons:

None at this point

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