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Serta iComfort User Reviews


Brand: Serta
Type: Memory Foam

Serta iComfort

electric serta icomfort bed

Jun 8, 2012 9:01 am
Location: Washington
Bought the cool gel mattress and electric bed due to back and shoulder issues and although the comfort is there so is the heat and I wake up too hot in the night and it is very hard to get the heat to dissapate. I have dry skin issues from being so hot all night. So the cool gel thing is just a tactic to get you to buy their mattress. I did not notice it at first so much but now that it is broke in and warmer weather I find it almost unbearable

Date Purchased: 10/2011
Price Paid: $2500
Recommend: No
comfortable and bed adjusts with ease.

Too hot
Too hot
Too hot

Serta iComfort

Do Not But This!

Jun 6, 2012 7:25 am

Joined: Jun 6, 2012
Points: 0
We bougth this at Americas Mattresses My Husband has a bad back and is a heavy person. I am small .When he lays down it pushes all the hard foam over onto my side making me sleep on a hump. It is so awfull I end up in another bed .He says he sleeps in a hole and it is awfull for him to ! I would like to set fire to it but it cost way to much money! Please do not waste your money like we did. They should discontinue this product. I would give anything for a good pillow Top!!!


Date Purchased: 6-2011
Price Paid: $0
Recommend: No
There are none

Hard Sinks Uncomfortable

Serta iComfort

Not good for bad backs

Jun 3, 2012 2:30 pm
Location: 29630
I had been having a back ache for a few months and when slept at a hotel, it felt better. Then I slept in my spare room on a newer innerspring plush and it also helped. I decided to buy a new mattress and based in reviews, decided if these others worked so well, the icomfort would work better,

I bought a king icomfort set locally so it cannot be returned. To make a long story short, I am still sleeping in my spare room since my back still hurts when I sleep in my new $2.200 bed.

Date Purchased: April, 2012
Price Paid: $2200
Recommend: No
It is comfortable when just laying on it, feels soft.

Not enough support for a bad back such as mine. I have had back surgery and so have had to have a firm mattress since.

Not good to try to sleep on it all night since hurting back begins about four hours into the night.

Serta iComfort

Revolution is amazing (with time)

May 31, 2012 8:05 am
Location: Michigan
First of all, I thought my 10 yr old spring mattress was great but had back pain every morning when I got up. When I say back pain, I mean cringing with pain just putting my socks and shoes on. I never really put it together that my bed was causing this issue but it was. I got the revolution mattress and the first few nights were a little different. I wasn't sure if I liked it or not. In fact, my back started hurting again (just a little, not like before) so I figured it was just me being 37 and getting older. It wasn't until I gave the bed the full 120 day trial that I can now say that I absolutely LOVE IT! I now wake up every morning with NO lower back pain. This bed converted me from a stomach sleeper to a side sleeper. I could never do this before. I'm guessing that most people with bad lower back pain are stomach sleepers right? won't be anymore. This bed will do the trick and literally heal your lower back pain. You have to give it 3 months though to allow the bed to re-adjust your muscles and bones that have been out of place from your old crappy mattress.
NOTE: The tempurpedic neck pillow did nothing other than give me a neck ache in the morning. At first I blamed it on the mattress but it was definitely the pillow.

Date Purchased: 10/11
Price Paid: $2500
Recommend: Yes
Firm but yet soft. Cool. Comfortable with time.

It's all good.

Serta iComfort

It's No Genius

May 30, 2012 8:14 am

Joined: May 30, 2012
Points: 0
We purchased the iComfort Genius with an adjustable base with high hopes after trying several different mattresses at our local dealer. Unfortunately, the product doesn't quite measure up.

First, be aware that some of the internet reviews that indicate Serta has a problem with the firmness consistency of their iComfort products have some merit. Our Genius was SIGNIFICANTLY firmer than the store model. It was literally a slab on initial delivery. We've walked on it daily but after a month of use it is still uncomfortably firm. Also, the mattress varies noticeably in firmness between the sides (where one usually sleeps) and the middle. This can be especially disconcerting if you move toward the middle of the bed; you feel like you're listing until the foam slowly adjusts.

On initial delivery the bed did have an odor but we never found it bothersome and it dissipated within the first 48 hours of use. I can say the bed is attractive and seems well-made and we do like the adjustable base. However, it's simply not comfortable.

With respect to sleeping, we have not found that the Genius sleeps "hot" and it does a great job of isolating motion so one isn't bothered by the other sleeper. The critical problem is I cannot get through the night without developing intense lower back pain--something that hasn't been a problem for me prior to this mattress. I wake early in the morning with back pain that disappears shortly after I get up out of the bed. Recently we spent several days in our RV which has an adequate innerspring mattress and I had no problem. Upon returning home to the Genius the pain returned. My wife also complains about the firmness. Obviously, mattress preferences are very individual but the Genius doesn't work for me. Thankfully our retailer has a generous return/exchange policy so the Genius is going back. To be honest, I'm leery of exchanging it for another iComfort based on the very mixed reviews and am considering a Tempurpedic Cloud.

Date Purchased: 4/2012
Price Paid: $1400
Recommend: No
Attractive & appears well constructed.

Inconsistent firmness across the model line.
Bed has noticeably "softer" regions in areas of regular use.

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