I was absolutely floored by how accommodating this company was. Ed Brians was wonderful to work with. He called me right away and made sure that the information I had put in my order was correct. I'm so thankful that he did, because otherwise I would have ordered the wrong size mattress. He was gracious and steadfast in helping me find the proper product of the right size and measurements. The mattress is so comfortable and has improved my husband's and my back aches. Thank you Ed and thank you Saatva!!

The Saatva model allows the buyer to avoid the root canal experience of acquiring a mattress at a retail outlet. Because the transaction is completely transparent and all costs are disclosed, the normal "upselling" of retail bedding purchasing is avoided. There are not a lot of decisions to make: soft, firm, or Goldilocks. Further, the customer service in the person of Ed Brians is unsurpassed in *any* industry. Most importantly though, the mattress is comparable to the best hotel ever (not that I have been in one, but I can imagine.) This sounds like a paid or arranged review; its not.

What a great move. This is a no brainer. Going to a mattress store is like going to a used car lot. Saatva makes it easy for you. Ed Brians was a pleasure to work with and would recommend him to anyone. Thank you