Saatva Luxury Firm User Reviews

Luxury Firm

Brand: Saatva
Type: Innerspring
Showing 103 to 105 of 131 reviews.

excellent quality and srvice

Saatva Luxury Firm

Jun 3, 2012 12:18 PM
jeff
Location: ny, ny
What a great move. This is a no brainer. Going to a mattress store is like going to a used car lot. Saatva makes it easy for you. Ed Brians was a pleasure to work with and would recommend him to anyone. Thank you

Date Purchased: 5/2012
Price Paid: $0
Recommend: Yes

Pros:

service, quality, and comfort all highest grade possible

Cons:

none zero zilch

Saatva walked the talk.

Saatva Luxury Firm

Jun 3, 2012 1:26 AM
Joined: Jun 3, 2012
Points: 0
So…I have been remiss in not relating more promptly an experience with Saatva mattress company the other month. This seeks to correct that error….although you now get a mattress review as an extra bonus. Late in April I was websurfing for the gazillionth time for a mattress. I’ve been sort of searching for over a year but nothing struck my fancy and I wasn’t sure if I wanted high density, tempurpedic, springs or whatever. I just knew that a bed of nails wasn’t on the list. Settled on the Saatva because it was organic, five star hotel comfortable, firm, and the Design Director’s favorite book is “The Shock Doctrine. Rise of Disaster Capitalism.” by Naomi Klein. Price was better than most places and the company (not sure where its made) was in the area. Arrived when they said it would but there were problems afterward with the contract delivery company which involved big mattresses in wrong places and grandmother left with two young grandchildren, one an infant, to lift it downstairs…alone. Customer service was called (Ed) and after initial discussions someone who said they were the CEO of Saatva called to apologize, assured that they wouldn’t allow future transgressions, and made amends. Aggravation lingered but the company did the right thing….and we would buy a mattress from Saatva again. Especially since we’ve been sleeping on the 11” for almost two months now. The difference between our old and the Saatva is cavernous. The aches: The ones that you have when you wake up, especially after 50, saying, “get out of bed” are gone. The mattress is as they pronounce: 5 star hotel soft but firm. No new mattress outgas odors. Good, quality, well built, but not to expensive. We really like it. Seems to be worth every penny and… as an added bonus Saatva walked the way they talked. Honest and responsible…and an executive of the company likes a book pretty critical of capitalism. Yet another bonus.
Date Purchased: 04/01/2012
Price Paid: $0
Recommend: Yes

Pros:

Cons:

WOW!

Saatva Luxury Firm

May 29, 2012 9:12 PM
Marie
Location: Indiana
We purchased our Saatva mattress in January. All we can say is WOW! It is the best mattress we have EVER owned! We had a sleep number before and this one puts it to shame. It is so comfortable, and the quality is superb. It was a pleasure dealing with the folks at Saatva, too! I found them on the Internet and was impressed with what others had to say; it was true, they were fantastic. We ended up switching from the luxury firm to the plush soft and couldn't be happier! Thank you!!!
Date Purchased: January 2012
Price Paid: $1500
Recommend: Yes

Pros:

The quality and the comfort.

Cons:

We haven't found one!