This is a mattress we obtained through a comfort exchange after returning our Serta Icomfort Insight. First impressions when the mattress arrived was WOW, no smell what so ever. The first thing we did was put the Protect A Bed cover on the mattress to protect our investment.

Being that this mattress was more expensive than the Icomfort, I was worried because we didnt have a choice of a comfort exchange since we used that already on returning the Icomfort. The bed is EXTREMELY soft, especially after coming from the hard Icomfort. It really feels like sleeping on a cloud.

My wife and I both have been sleeping soundly. I normally awoke 5-7 times a night on our old mattress and the Icomfort, with the Vera Wang, I am sleeping almost through the night, maybe awakening 1x over the course of a night. The bed doesnt sleep warm and has held up now without creating a body impression as of yet. Bed still feels the same as it felt when it was delivered.

If you like a softer bed, and the feeling of laying on something that feels like a cloud, this is the bed for you. We have it on a platform bed on top of 3/4 inch plywood and it feels phenomenal. The mattress is worth every penny we paid and we have not looked back at the Icomfort at all.

My wife and I were extremely excited for our California King Icomfort Insight. When it arrived, we were taken aback by the extremely strong smell. It was cold when the mattress was delivered on April 1st. The first 2-3 nights, it was unbearable to even enter the room due to the intense smell expelled from this mattress. We opened the windows completely even though it was 40 degrees outside, turned the bedroom ceiling fan on high, and had a space heater going in the room to at least keep it a little warmer. We did this for about 60 straight hours before finally being able to sleep in our new bed.

We let the bed air out before placing our Protect A Bed mattress protector over it. The smell was still present in moderate strength for the first 10 days then it became less noticeable. Our dog who sleeps with us in our room every night, would not enter our bedroom to sleep with us for 7 days due to the smell.

So once we were able to sleep on it, both my wife and I suffered from neck and lower back/hip soreness for the next 4-5 days(I am 29 she is 27 and we were both Collegiate athletes in great shape with no aches). On about the 6th day it finally was starting to feel comfortable for the next 2.5 weeks. Now at about the 3 week mark of having this mattress, the spot where I sleep already feels as though it has lost its firmness. Right where my buttocks hits the mattress, it now sinks straight in and doesnt provide ample support of my body. I am 6'6 240lbs in case you are wondering. So when I lay in the bed now, it feels as though my legs are elevated, it feels like my butt sinks way too far in and it feels like my head is way too high up even with a flat pillow or the memory foam pillow. It is giving me the hammock feeling most people hate.

Upon going back to our store, we were told that it may of been a manufacturing defect, and in all honesty, it may be. Nonetheless my wife and I decided that with the lack of feedback/reviews on this line and the bad experience we had, it would be wiser to try a more traditional mattress. We were afraid that if this could occur at 30 days with the memory foam losing its support/resistance, that what would it be like in 1-3 years. Also as you should also know, sleep innovations does provide an almost identical memory foam mattress at costco under the brand Novaform for less than 50% of the cost.

I spent a ALOT of money on this mattress (Serta Perctect Day) and within 3 years, sags so bad we both have back problems. Called Serta for warranty, and even thought the springs are shot and you sag to the box spring, the fabric pulls tight when you are off, so there is no "visible sagging" and not covered under warranty. Beware the 20 year warranty is USELESS because the fabric is designed to be tight even thought he mattress is shot.