I can't say enough about the wonderful customer service from FloBeds! Five months ago I ordered a latex mattress from FloBeds in California to be delivered to Atlanta. It arrived in a little over a week. It took a few weeks for me to figure out the best fit, but the company was exemplary in responding to my requests for exchanges and refunds, when I wanted to try a different firmness and later return a foundation when I decided to keep my low profile box springs. No questions asked. There was always a prompt response to my concerns, and I am now sleeping soundly. I sleep deeper on the latex mattress as there are no "pressure points" with latex. I discovered I needed the V-zone because I am a side sleeper. Whereas a medium firmness supported my back, it was too firm for my shoulders, so I have a soft section under my shoulder. I highly recommend you order the V zone if you sleep on your side. Latex is supportive in a way memory foam is not. It only gives so much, unlike memory foam, which seems to just sink and makes it harder to get out of bed. It takes some time to get accustomed to the different feel of a latex mattress, but I am sleeping more soundly, not waking several times in the night. The FloBeds system of layering different levels of softness means that you can customize the two sides of a king bed to different firmness levels. This was important for me since my husband is about 100 pounds heavier. With latex, your weight determines what firmness you need for support. I am 5'8" at 145 lbs and am comfortable with XF on the base, Firm in the middle core with a Medium V-zone on top. My husband usually likes a softer feel to his mattress, but he ended up with SuperFirm as a base, XF in the middle with a Medium on top without the V-zone. Latex does NOT sleep hot like memory foam, which was a big concern for me. The cores are perforated with pencil size holes which allow it to "breathe". I have adjusted the firmness level several times by myself as the cores are not too heavy to handle one at a time. Flobeds only charges for shipping if you request a different firmness level core if your first preference does not feel right. It took me a couple of months to get accustomed to the "no pressure point" feel of latex. At first, it worried me that I didn't *feel* the support, but I was not having back pain that a soft mattress usually gives me. Plus, I was dreaming a lot more (more REM sleep), so I stuck with it. No complaints about the company. Highly recommend. Even after the 100 day window had just passed, they gave me a full refund for the foundation I bought from them when I decided to reuse my old box springs.

There is no question that a Flo Bed is a worthwhile investment.

For years, the idea of investing in a well-made bed that would last years, if not decades, was difficult to wrap my head around. Surely I could find a comfortable bed at a retail store for a reasonable price.

Wrong.

My husband and I spent months trying out various beds and could never find one that was both comfortable and worth the price.

Thankfully, we started looking online and came across the great reviews of Flo Beds. I love that you can customize the bed so that I can have a softer side than my husband. It's also family-owned and they offer various organic options.

The bed shipped in a few days and was easy and straightforward to put together. We've had it for a few months now and my husband no longer wakes up with a sore back.

If you're looking for an incredible bed, look no further!

This mattress comes with four adjustable layers of organic latex, so you can adjust the firmness to anything you desire. I found the mattress to be VERY sensitive to any adjustment so If you like a foam mattress you can be assured you will be able to get it to your liking if you put some effort into it. The mattress also has a horse hair layer which I thought was a marketing gimmick but really does work to keep you dryer and cooler and is very noticeable if you remove it. The company was good to work with. I did have a heck of a time getting the mattress into the correct firmness ball park. It is currently much softer than the initial recommended level it was sent with. I can testify that the additional foam layers do make the mattress more comfortable as I was able to get a very soft pillow top with good support underneath. This would not have been possible with a two or three layer mattress. The 16" mattress really makes a better product compared to the thinner alternatives. Comparing the price of the bed to the ones I saw at the general retail stores the bed is priced very competitively considering the top of the line materials used. This is a first class bed that is built to last a very long time. My one caveat is to make sure that you actually like a foam bed before ordering. The company will do everything necessary to get the bed to work for you, but if you don't like a foam bed then it won't be right for you.