Latex Mattress User Reviews

Showing 79 to 81 of 234 reviews.

Best Mattress and Buying Experience Ever

Sleep Ez 10000

Feb 28, 2013 9:10 PM
C. Gold
Location: Frederick, Maryland
I ordered an eastern king size organic latex mattress from Shawn at Sleep-Ez last month. I called in my order around 3pm and received a shipping notification two hours later. I was so excited that it had shipped out so quickly. As promised, the bed arrived five days later in a total of three boxes. My husband and I each wanted different combinations. He ordered (bottom to top) Firm Dunlop, Med Dunlop and Med Talalay. I ordered (bottom to top) Firm Dunlop, Med Dunlop and Soft Talalay. It was relatively easy to assemble. At first we thought the cover wouldn't be big enough, but as other reviewers as stated, the layers end up fitting perfectly. The latex layers were very easy to assemble. Each was labeled with a large sticker which you couldn't miss. We had existing box springs but you can't put that bed right over those. We bought plywood, per Shawn's recommendations, and covered them with a fabric that is very similar to the backing material used on black out curtains. We then placed the cover on top of that and put the layers together. We used our own mattress cover on top of that for added protection.

It took about a week to get used to sleeping on the new bed. Now, I can't imagine sleeping anywhere else. We had previously owned a $2200 Simmons which developed two deep indentations within the first six months. We trashed that after a year since Simmons would not stand behind the warranty. There were no stains whatsoever and all the tags remained on the mattress. We were 1/8" away from the depth required. Our back pain was such that we figured we'd take the loss and went on to purchase a firmer and pricier Sterns and Foster. After four years, that too, developed indentations. We then purchased a memory foam mattress from Costco which lasted for four years, but at least this one only cost us $700. It had a horrible smell that took quite some time to dissipate. This mattress developed indentations as well and it was torture trying to sleep on that bed once your body heat caused the mattress to dip. I liked the memory foam, but I hated that when I rolled over to lay flat on my back, the body impressions from my previous position remained long after I had moved. Over time that only got worse and we had a huge hump in the middle of the mattress. I have a bulging disc and arthritis in my lower back. Sleeping on a non supportive mattress is pure torture.

I went online to figure out what kind of mattress to buy. How do you know what to buy? After much research (weeks and weeks), I stumbled upon a few websites that had interactive forums that discussed the advantages of latex. I called several online latex mattress companies and even visited a brick and mortar store in my area that sold them. It was confusing and there were way too many choices. I was afraid to purchase such a large dollar ticket item sight unseen. Online everyone 'looks' amazing but every company makes different claims and statements which leave the unknowing consumer with questions and doubts. How do you know what retailer is going to be upstanding and follow through with their advertised promises of quality service and refunds to unsatisfied customers? Once company told me that glued layers were the way to go. Another says not to buy more than one layer. Yet another said that they didn't recommend having his and her sides, but rather the same thicknesses all the way across to both sides. I was overwhelmed and the more I researched, the more skeptical I became. I had to make a decision, and quickly, as I was going to have surgery and absolutely needed a comfortable bed to recuperate in.

I decided to purchase our bed from Sleep-Ez. It is now six weeks later and I have decided to exchange my soft talalay layer for a firmer medium talalay like my husband has on his side. I just called Shawn (it's after hours) but didn't leave a message. I got the business voicemail but decided to call back tomorrow. Two minutes later, my phone rings and it's Shawn, apologizing for having missed my call because he was with another customer. I was impressed. I told Shawn that I was interested in a Med Talalay layer for my side. He confirmed that it would only cost me $30 to swap out the layer and that it would ship out tomorrow! Now THAT'S customer service! He explained that the new layer will arrive with a return postage label that I can affix to the box to send back my other layer.

So easy! So fast! So convenient! I know I sound like an advertisement for this company, but it's just rare to find businesses that provide this hands on, fast and convenient customer service. When was the last time you found a helpful mattress salesman? I've bought enough mattresses in the last ten years to say with certainty that there aren't many! Oh, and here's the best part...I got a 5% discount when I told him I'd found out about his company after reading a particular forum. I mentioned the name and got the added discount. I used the savings to buy new bedsheets!

I highly recommend this company. I have already referred a friend who is currently sleeping in a 4" indentation.
Date Purchased: 01/18/2013
Price Paid: $0
Recommend: Yes

Pros:

Luxurious, supportive feel
Latex springs right back (my favorite thing about it)
NO ODORS
Flexibility of interchangeable layers for each side
Can be custom designed for 'his' and 'her' preferences
Easy to put together
Durability
Excellent customer service
Fast shipping
Non glued layers
Organic materials
90 return and exchange policy
Free pillows

Cons:

Cost - but this is no more than we spent on a below average Simmons mattress that lasted less than 1 year.

WARNING!!! DO NOT BUY!!!

Ashley Sleep Curacao

Feb 16, 2013 10:25 AM
Joined: Feb 16, 2013
Points: 0
If you think that sleeping on a giant sponge would be OK then you are as crazy as I was. I bought one of these and after two nights, I started to have major back problems. I contacted Ashley Furniture to try to return it, All they are doing is giving me the finger. This is the biggest waste of money I have ever made in my live. Save your money and your back and buy a traditional mattress. Ashley Sleep is a total piece of S****!!
Date Purchased: 1/13
Price Paid: $2000
Recommend: No

Pros:

Looks Nice

Cons:

TOO HOT!!!, Major Back PROBLEMS!! Will not refund!!!

Terrific Mattress

Savvy Rest Serenity

Feb 7, 2013 10:19 PM
Ritziglitzi
Location: Vienna, VA
We love our Savvy Rest bed. We have our mattresses configured on an adjustable bed frame, two twin XL latex mattresses side by side to form King size bed. My husband must sleep at a 45 degree angle and he likes a much firmer mattress. I love a firm mattress but with a cushy feel. We ditched the lumpy, saggy Serta innerspring mattress and invested in the Savvy Rest and have not regretted decision to spend more money on a quality latex bed. We now sleep soundly through the night and both feel a lot better during the day. Absolutely no smell and mattress sleeps cool. Our mattresses are so very comfortable. Store personnel very knowledgeable and I appreciated the customer service. No more back aches in the morning. Never thought I would fall so in love with a bed!!!
Date Purchased: 01/13
Price Paid: $3
Recommend: Yes

Pros:

Like the all natural attributes and fact that we each have our individual configurations for amount of firmness we prefer.

Cons:

With twin configuration together to form a King on adjustable bed frame, it is a little harder to make bed with twin sheets but our choice so we could raise and lower our beds individually.
We really have no actual issues, except perhaps that we can't wait to get back into our bed and sleep some more...