I have loved the bed for 5 years and have notices it's sagging badly onto my side. Bad enough that my wife complains often. I was just told that I would get a credit off of retail msrp if I wanted to up grade. It's laughable because the new bed will still cost me like $6500 and that includes the so called credit. They want me to pay sticker plus. ;(.

Bought the queen with med topper bed and loved it until 2 years into it it was sagging almost an inch in the middle and I had to sleep on the sides of the mattress for support. After 3 years I had to have it measured for warranty and it measure 1in and 1/4 . It was 1/4 in off of its expected life in just 3years. Barely 3 years. 36months to be exact. And it's so uncomfortable I can no longer sleep in it and Simmons will not honor it's warranty because it needs to be worn 1/4 of an inch more in the next 7years. Simmons Made 3 styles of this bed because they are all garbage. They keep trying to fix garbage and haven't got it right. Good luck if u ever get ur money back cause your bed will be sunk in over 4" in when u lay in it

Wife credits all my research with the best purchase we've made. I started with a long list of possible companies and slowly weeded it down.

We were told by Sleep EZ we might have a break in period to get used to the new mattress. We did go through that for about 3 weeks and then it just clicked and we've never looked back. We think probably our backs had been messed up by our old bed--kept way too long.

This mattress is so comfortable and we both sleep so well.