Saatva Luxury Firm User Reviews

Luxury Firm

Brand: Saatva
Type: Innerspring
Showing 10 to 12 of 85 reviews.

Incredible value and customer service!

Saatva Luxury Firm

Jun 15, 2014 7:20 PM
Joined: Jun 15, 2014
Points: 0
After reading many of the glowing reviews about this product, the company and their customer service, I can't really add anything that hasn't been said before - and accurately - many times!

Simply and absolutely the best bed purchase I've ever made and their customer service is incomparable.

More's the pity that Saatva is one of the minute number of companies (the ONLY one that I know of) that still makes an earnest effort to actually take care of its
customers, both before and after purchasing!

If ALL US companies were run that way, we'd still be #1 in the world and no other country could even come close to us.
Date Purchased: July/2014
Price Paid: $899
Recommend: Yes

Pros:

The best I've ever had and the only mattress company that will get my future business.

I've slept on LOTS of beds in my 65 years on this earth, and this one is the most comfortable by far.

I have mild lower lumbar arthritis, and for the first time in in more than a decade I can wake up and go through the day pain-free. It's really quite incredible!

Cons:

That I didn't find this awesome company and their great product and prices until only recently!
This review was modified Jun 15, 2014 by jpooch00

BEST. MATTRESS. EVER. PERIOD!

Saatva Luxury Firm

Apr 30, 2014 1:29 PM
Martin
Location: R S M, CA
Spent a weekend mattress testing, initially tried a Kluft $7-8000. mattress, it felt great and we decided that this was going to be our comparison bed. Nothing else compared, and at end of second day went online and somehow the Saatva website jumped out at me. An affordable, well made, well warranted matters made in the USA? It certainly got my attention, I made the initial call late on a Sunday night. I spoke with the rep, I was advised to sleep on all the facts before making a decision. I was almost sold at this point, but took the night to think it over. As usual, I woke up stiff and immediately called Saatva and ordered the flagship LUXURY FIRM mattress. We had our new bed in four days, within the time period given. I could tell the difference after the first night, it took my wife three nights (we were advised a break in period could take up to a week). We wake refreshed and alert, no more lower back pain. As much as I hate getting out of our new mattress, I am able to get up feeling great! I haven't felt this good since my back surgery in 1997. Our next mattress will also be a Saatva!
Date Purchased: FEB, 2014
Price Paid: $899
Recommend: Yes

Pros:

Love the dual coil layer, the firm edge, the LUMBAR SUPPORT, the fact that it is as natural/organic as possible, made in the USA, unbelievable price (even with shipping, it's still more affordable than a cheaper mattress that will need to be replaced in five or less years).

Cons:

NONE!

Welcome to Oz

Saatva Luxury Firm

Apr 13, 2014 12:19 PM
Chris Tracy
Location: Phoenix
Smoke and mirrors when it comes to Saatva buying experience. Upon placing my order, I received a phone message and an email confirmation advising I'd receive my mattress and frame in 14 - 16 days. DONE...that's it. Got a call from a local delivery service asking about convenient time to bring my new bed. They delivered on time and were most professional. Imagine my surprise when I saw my bed was manufactured by Pleasant Mattress Inc in Fresno California! The upholstery was an inferior fabric, nothing like the luxurious photos on the website. AND the mattress was two inches higher than the specs online. It is a bit difficult for me to get on the bed, if I'd known there'd be this difference, I would have ordered a shorter foundation. When I communicated this to Saatva there was NO RESPONSE. I love my bed, but the so called superior service is apparently reserved for select customers.
Date Purchased:
Price Paid: $0
Recommend: Yes

Pros:

Fabulous comfort

Cons:

Decpetive "superior, in attentive service."