Simmons User Reviews

Showing 10 to 12 of 43 reviews.

So disappointed in the Simmons NXG!

Simmons Beautyrest NxG Series

Oct 25, 2013 7:40 AM
Elaine
Location: Ontario
My husband and I had never paid this much for a mattress, but after having 3 kids, decided we deserved (and needed) the best sleep possible. This bed was amazing at the store -- sold after laying down on it once! We agreed it was worth every penny... for about the first year. We had noticed a strange demarcation line down the length of the mattress about 1/4 of the way in from the edge, but the store assured us it was nothing. after a year, the foam in that area started sagging like crazy... like it was 2 different beds on either side of the line (my side of the bed BTW)

We had purchased a mattress protector and thank goodness we did because it was covered under warranty still... the store came and assessed it and agreed it was a manufacturers defect. Got it replaced. That was about 3 years ago.

Our mattress sags so deeply on both our sleeping sides now that even with the bed made, you can still see two indentations and a ride in the middle! I am starting to have hip pain and have even had to go to a chiropractor for the first time! My husband went away overnight for work and I tried sleeping one night in the middle of the bed (where it is still flat) and it felt like the mattress I remember. It is insane that a mattress this new and this expensive with this much 'technology' in it should be worn out to the point of causing us pain in just three years. Our last mattress, an old-fashioned spring coil, didn't look this worn until 11 years.

I'm so disappointed in this mattress. Please don't be fooled by first impressions... this mattress will literally let you down in a few years.
Date Purchased: 08/2009
Price Paid: $2800
Recommend: No

Pros:

It was very comfortable for the first year or two.

Cons:

Very poor investment
not durable
severe sagging after only 3 years
poor support causing health issues

sagged after only a few months

Simmons Beautyrest Recharge

Jun 18, 2013 2:06 PM
Joined: Jun 18, 2013
Points: 0
This mattress has a 2 inch memory foam topper which is NOT memory foam at all but cheap foam which sagged after a short time of use. The bed now has two body indentions. I am only 108 lbs and my husband 185 lbs, so this should not have happened. Bed looks old with these indentions, and Simmons customer service is useless. They use the same method for sagness for both the topper and mattress: 1 & 1/2 inches, which is ridiculous for a topper only 2 inches thick. It has sagged about an inch, and looks awful and Simmons wont do anything about it.
Date Purchased: 8/2012
Price Paid: $930
Recommend: No

Pros:

Bed itself is comfortable. No back issues

Cons:

Sagging pillow top, which was supposed to be spring back memory foam, when in reality, is cheap foam. It also makes the mattress hot to sleep on

Nxg250 worn out in 2 years

Simmons Beautyrest NxG Series

Jun 17, 2013 8:41 AM
Joined: Jun 17, 2013
Points: 0
I can't believe this mattress didn't even last 2 years. Every morning my back is sore these days. It was great for maybe a year, I think I slept great. But it's too saggy now, no back support anymore.
Date Purchased: 2/2011
Price Paid: $2800
Recommend: No

Pros:

Feels good for maybe 6 months.

Cons:

Wore out in under 2 years. Junk foam.