Simmons User Reviews

Showing 10 to 12 of 44 reviews.

Simmons NXG 400 King Bed :-(

Simmons Beautyrest NxG Series

Nov 12, 2013 10:04 PM
NJ
Location: NJ
We are a married couple with 3 children and have purchased our first King Mattress that was close to $3000 in Ocean County NJ--We bought this mattress in 4 yrs ago approx. in 2008 -2009 and are so UNHAPPY with this. I've had Sleepys come out to measure and as every OTHER review same story different family--the SAG wasn't enough to cover the warranty!
Sleepys offered to come out again and I'm going to pursue and see if there's any more sag in the mattress. They said they would work with us but of course couldn't offer us an credit close to what we paid for this--but at this point the mattress down right sucks. I sleep with 3 pillows - one against my back, one against my front and one either between my knees or under them--and still wake up sore. This mattress was supposed to offer no feel of movement from the other party---ha ha ha that's a joke too. I went to Sleepy's 5 or 6 times before I bought this bed--I'm just not sure what more to do to prevent this from happening AGAIN with any mattress.....
Won't buy another Simmons again if they don't step up or SLEEPY'S doesn't help us either.
Date Purchased: 2009
Price Paid: $0
Recommend: No

Pros:

Was great in the showroom--- I've sworn that the BED I tried out in the showroom was completely DIFFERENT then what we actually have!!!

Cons:

Too Soft, SAGS terribly after a year just like EVERYONE else on here!!
Keep looking if your looking....

So disappointed in the Simmons NXG!

Simmons Beautyrest NxG Series

Oct 25, 2013 7:40 AM
Elaine
Location: Ontario
My husband and I had never paid this much for a mattress, but after having 3 kids, decided we deserved (and needed) the best sleep possible. This bed was amazing at the store -- sold after laying down on it once! We agreed it was worth every penny... for about the first year. We had noticed a strange demarcation line down the length of the mattress about 1/4 of the way in from the edge, but the store assured us it was nothing. after a year, the foam in that area started sagging like crazy... like it was 2 different beds on either side of the line (my side of the bed BTW)

We had purchased a mattress protector and thank goodness we did because it was covered under warranty still... the store came and assessed it and agreed it was a manufacturers defect. Got it replaced. That was about 3 years ago.

Our mattress sags so deeply on both our sleeping sides now that even with the bed made, you can still see two indentations and a ride in the middle! I am starting to have hip pain and have even had to go to a chiropractor for the first time! My husband went away overnight for work and I tried sleeping one night in the middle of the bed (where it is still flat) and it felt like the mattress I remember. It is insane that a mattress this new and this expensive with this much 'technology' in it should be worn out to the point of causing us pain in just three years. Our last mattress, an old-fashioned spring coil, didn't look this worn until 11 years.

I'm so disappointed in this mattress. Please don't be fooled by first impressions... this mattress will literally let you down in a few years.
Date Purchased: 08/2009
Price Paid: $2800
Recommend: No

Pros:

It was very comfortable for the first year or two.

Cons:

Very poor investment
not durable
severe sagging after only 3 years
poor support causing health issues

sagged after only a few months

Simmons Beautyrest Recharge

Jun 18, 2013 2:06 PM
Joined: Jun 18, 2013
Points: 0
This mattress has a 2 inch memory foam topper which is NOT memory foam at all but cheap foam which sagged after a short time of use. The bed now has two body indentions. I am only 108 lbs and my husband 185 lbs, so this should not have happened. Bed looks old with these indentions, and Simmons customer service is useless. They use the same method for sagness for both the topper and mattress: 1 & 1/2 inches, which is ridiculous for a topper only 2 inches thick. It has sagged about an inch, and looks awful and Simmons wont do anything about it.
Date Purchased: 8/2012
Price Paid: $930
Recommend: No

Pros:

Bed itself is comfortable. No back issues

Cons:

Sagging pillow top, which was supposed to be spring back memory foam, when in reality, is cheap foam. It also makes the mattress hot to sleep on