We were hesitant to purchase a mattress online, but after many hours of research online, several phone calls and several chat sessions, we decided to make the purchase. We are very happy! We purchased the 9" Botanical Bliss in medium. We are side sleepers. It's a very good quality mattress and it is extremely comfortable. It cushions your entire body and gives nice pressure point relief. This forum has been very helpful for us so we wanted to share this information to hopefully help others. We received nice bonus items with our purchase as well - latex pillows and beautiful, soft egyptian cotton sheets. 5 stars for comfort, quality and excellent customer service. Highly recommended.