User Review

Luxury Firm

Brand: Saatva
Type: Innerspring

A "Gem" of a company

Saatva Luxury Firm

Aug 19, 2014 3:41 PM
Joined: Aug 19, 2014
Points: 0
Duxiana, Schifman and the other "also rans" take notice. This extraordinary company is the real deal! Saatva produces an extraordinary product at a price point that is indeed unbelievable! At first, I thought that by eliminating several levels within the distribution chain accounted for their value, but I've learned that its more than that! The founders of this small company have a corporate philosophy that should serve as a model for all corporations. They deliver on their promise to provide an exceptional product by having dedicated employees who are respected and who actually care about what they produce. From the time I purchased their product, until the time it was delivered I detected absolutely no complacency among their employees. I was contacted multiple times throughout the manufacturing and delivery process and their post-delivery followup was, indeed, impressive! Kudos to all their people!!
Date Purchased: July/2014
Price Paid: $895
Recommend: Yes

Pros:

This "gem" of a company delivers on its promise to provide an extraordinary product to its customers while, also, creating a corporate environment for its employees that's second to none!
They keep you informed at every step of the process. Their personnel are courteous to a fault. Their delivery contractor arrived on time and set up the bed courteously and expeditiously.

Cons:

Absolutely none!!