Custom Comfort Mattress Latex User Reviews

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BAD SERVICE AND PRODUCTS

Custom Comfort Mattress Latex

Dec 13, 2011 1:22 PM
Guest
DO NOT BUY OR DEAL WITH THIS COMPANY!!!!
THEY LIKE TO LIE AND CHEAT CUSTOMERS!!!!
This company continues to sell shauty products at a high price.They claim they never give out discounts because their prices are low,but every time I visit their stores,I would always over-hear them giving major discounts and free products to certain people (wealthy looking people).Gary Trudell(one of the owners) does this more than anyone else.I also always witness him mistreating his employees and bad mouthing customers behind their backs.The employees should file legal HR action on this company for that kind of treatment.They also provide sub-par customer service.I felt like a quick sell/check-out when it came to paying rather than a valued customer.Gary and his team was quick to drop me and ran off to wealthy looking customers who already expressed that they did not need help numerous of times.So word of wisdom: "If you do not look wealthy and do not drive a high-end luxury car, do not expect good service from these people."The delievery was late and the delievery guys gave me and my husband attitude problems.They came out 3x to attempt to solve the problems with the boxspring and the mattress,entire bed set still makes strange noises and hurts our backs.After bringing these issues up with the store manager and the Sales Manager(Maroune), nothing was resolved.Maroune was worse than Gary,not entirely sure how he is the sales manager if he cannot even handle a little pressure from customers.Store managers dealt with the issues better.
Date Purchased: 01/10
Price Paid: $3000
Recommend: No

Pros:

NONE

Cons:

TOO MANY TO LIST. SEE REVIEW FOR CONS.