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happywife


Joined: Oct 25, 2009
Points: 14

Yup! another defective Simmons
Original Message   Oct 31, 2009 2:37 pm
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So, after now my 3rd Simmons Mattress in a year, the comedy of errors continues. After receiving a replacement for a defective mattress 5 days ago,I tried to turn the mattress yesterday and the corner caved in when I grabbed it. The entire top layer of the mattress lifted and made about a 4 inch bubble when I pushed on the side. I finally got the mattress turned and realized that the top quilting layer is too large for the mattress. It is sewn on and makes a squiggly edge on one end and I am able to grab a handful of top quilting and pull it up 3 or 4 inches off the mattress. I went to the furniture store this morning and they are replaceing it monday. This is 3 defective mattresses from Simmons in a little over a year. The store has been terrific and I feel badly that they are taking such a hit, but what can I do? When you pay the big bucks, you expect at least some quality. Such a shame.

This forum has taught me so much. We are going to purchase a flobeds twin size for our study/guest room (this is where the girlfriends of our grown boys sleep when they stay over). We will be able to use this to learn and make decisions before taking the plunge on Hubby's and my mattresses. He still wants an extra firm from Royal Pedic, and I will need a softer latex bed.

This message was modified Oct 31, 2009 by happywife
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  • Re: Yup! another defective Simmons jimsocal (Nov 3, 2009 9:12 pm)
  • Re: Yup! another defective Simmons BillB (Nov 4, 2009 9:36 am)
  • Re: Yup! another defective Simmons happywife (Nov 4, 2009 12:56 pm)
  • Re: Yup! another defective Simmons happywife (Nov 14, 2009 9:15 pm)
  • Re: Yup! another defective Simmons KimberlyH (Nov 15, 2009 9:28 am)
  • Re: Yup! another defective Simmons happywife (Nov 15, 2009 5:25 pm)
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