Topic Thread

Return to Topic List

Joined: Mar 18, 2010
Points: 2

Summerhill & Bishop by Ortho??
Original Message   Mar 18, 2010 12:22 am
Quote Quote
I just bought the Summerhill & Bishop "Pembridge" from Ortho Mattress a month ago.  I'm waking everyday with major back pains and feel like there is a sink hole!  It has "hand-nested coils"... I'm not sure what the even means.   


I have a few days left to return this mattress for something else.  Since the "Pembridge" is the lower end of this line, i was curious if anyone has the higher end "Elgin" or "Landsdowne" and are happy with it.  


I don't see ANY reviews on this bed or on Ortho Mattress.   

Please help if you can... Thanks!




Replies: 3 - 5 of 5Next page of topicsPreviousAllView as Outline
Post Reply

Joined: Mar 26, 2010
Points: 1

Re: Summerhill & Bishop by Ortho??
Reply #3   Mar 26, 2010 12:07 pm
Quote Quote
I just had the Summerhill and Bishop Pembridge delivered to my house two days a ago.  I bought the pillow top in hopes that it ease my lower back pain but seems to dissapoint. I think that the mattress was designed to be stiff.  Thinking about returning the mattress but the salesman said it would cost me a 25% restocking fee. Long term I think it's worth the small fee. lilpixyd, did you buy the pillow top?

Joined: May 3, 2010
Points: 1

Re: Summerhill & Bishop by Ortho??
Reply #4   May 3, 2010 6:53 pm
Quote Quote
Hi.  We bought an Eastern King of this mattress, and have already called twice for them to come and exchange it.  After about one month - it starts sagging.  I don't plan on settling for a "restocking fee" I plan on making them upgrade the mattress - or I will be reporting them to the Better Business Bureau.  We got the pillowtop and it is sagging one inch on the right side and almost 2 inches on the left.  Has anyone else had this experience with the PEMBRIDGE PT MATTRESS ?  thanks

Joined: Apr 14, 2013
Points: 1

Re: Summerhill & Bishop by Ortho??
Reply #5   Apr 14, 2013 9:54 pm
Quote Quote
I bought this mattress here in Whittier in April 2011.  As of now, it is sagging in the middle and is very lumpy all over.  My back hurts every morning and the whole thing is just terribly uncomfortable.  I complained to ORTHO, under the false assumption they would honor their warranty,about the hole in the middle and got a total run-around.  Their Customer Service people were nasty and rude.  When I called the President's office I was assured of a response but to now (a month later) have heard nothing).  There so-called inspector (for which I paid $58 non-refunable if complaint was denied) found an invisible stain which ORTHO claims invalidates the warranty.  To the best of my knowledge I had nothing to do with this stain.  However, ORTHO refused any alleviation of the problem.  Unless I want to sue guess I'm stuck with this lousy mattress until I can afford a new one.  DO NOT BUY FROM ORTHO.  Unfortunately for me I bought from the ORTHO store.  If you bought from a reputable retailer hope you get your money back or at least a better mattress.
Replies: 3 - 5 of 5Next page of topicsPreviousAllView as Outline
Post Reply
More Information
Help Help
Member List Member List
Moderator List Moderator List
Recent Posts
  • Re: Getting rid of a Hastens bed - jennywil2
    Jul 29, 2014 1:19 pm
  • Re: Please help, I need some advice. - mattdud
    Jul 27, 2014 7:36 am
  • Re: Not completely happy with Tempurpedic Contour Allura after almost two months. Seems way too firm. - mattdud
    Jul 25, 2014 3:52 pm
  • Re: Free Queen Latex Topper in NYC - mattdud
    Jul 25, 2014 3:49 pm
  • Re: Please help, I need some advice. - trish
    Jul 24, 2014 9:23 pm
  • Re: Any Advice on Second Choice - mattdud
    Jul 22, 2014 4:13 pm
  • Re: flare mattress - mattdud
    Jul 22, 2014 4:08 pm
  • Re: flare mattress - nancy2014
    Jul 20, 2014 1:48 pm
    Home    Buying Guide    Featured Products    Forum    Reviews    About    Contact   
    Copyright ©1998-2014, Whats The Best, Inc. All rights reserved. Site by Take 42