Serta Icomfort request for advice
Apr 10, 2011 8:51 PM
Joined: Apr 10, 2011
Points: 4
Greeting mattress experts and lurkers,

I am a once-a-decade mattress buyer in need of assistance.  Can anyone provide input for the Serta Icomfort foam mattress line?  Specifically, I'm interested in the Revolution model king size.  My initial search led me towards the Tempurpdic Rhapsody.  However, many reviews suggest Tempurpedic's sleep "hotter" than spring or other foam mattresses.  My wife is furnace so I dare not bring a mattress home which amplifies that issue.  So, my next focus was the Simmons ComforPedic.  My wife laid on every model and said they were "too springy" compared to the Tempurpedic and the iComfort.  So we are down to one option right now, the iComfort.  What I'm asking for help with is advice and comparison.  The iComfort line of Serta is very, very new and this is possibly why there is no data or opinions on the internet.  My heart is not set on the Revolution for $2,000 and I am genuinely interested in hearing advice and comments even if that information leads away from iComfort completely. 

Thoughts?

Much appreciated,
Bronson

Re: Serta Icomfort request for advice
Reply #39 May 17, 2011 6:24 PM
Joined: May 3, 2011
Points: 4
jscharter wrote:

Owner Icomfort  Insight:

 

First night and I am in so much pain......................Husband slept like a rock and 1st night loved it, no shoulder pain as with our previous pillow-top of 10 years.............wanted to switch from spring to foam/tempurpedic due to reaching 40's and the body needing more support during sleep.....Insight is the highest firmness, according to salesman.  Went back to store purchased from and the first question was how warm/cold is your home......live in Michigan and temp changes often.............salesman indicated to give the 60-day trial to confirm that my satisfaction/back pain is still there....at this point want to return to my old mattress and receive my $1800 back, but of course the stipulations of returning a mattress will cost over $200+, so my great deal when purchased may now cost $$$$$..............went to store for Tempurpedic and high pressure salesman sold us on the Icomfort due to it's great deal and cost below tempurpedics prices............................will keep you posted....................how many weeks to really enjoy a good night sleep????????????? 



Re: Serta Icomfort request for advice
Reply #40 May 17, 2011 6:38 PM
Joined: May 3, 2011
Points: 4
Insight I comfort King size owner 2+ weeks later...............husband still has no problem with the mattress, he likes it, he was a very hot sleeper with the pillow-top and with the icomfort has not had one hot night sleep, much nicer to cuddle with....................I have noticed and have come to the realization of giving time with such a drastic change from pillow-top to memory foam....................the tossing and turning does not effect my husbands night sleep I do every night, as did our pillow-top.........I am getting use to the firmness and do wake up rested.......do I love my insight icomfort as much as my husband,  NO................but am willing to give it time due to the huge difference between the pillow-top comparted to the memory foam feel...............I would be willing to try the less firm i comfort but for the return price may not be worth it to possibly get the same effects....................and spend $1000 just to see if a little more cushion will satisfy my night sleep.........
Re: Serta Icomfort request for advice
Reply #41 May 19, 2011 3:36 PM
Joined: May 19, 2011
Points: 2
 I personally sleep on an IComfort and LOVE it and had it for the last 5 weeks. Serta backs their bed with a 25yr warranty and 15 full replacement on body impressions. The reason I like my IComfort is due to the 70% memory foam with 30% Gel. Gives great air flow system taking away from sleeping hot. Remember when buying a foam/memory foam mattress. Pay attention to the thickness of the foam and what is in all layers compared to the weight of what your body is. If you are a bigger person sleeping on the lower end of a memory foam mattress then you will have a problem with dropping down to low thru the memory foam and onto the base foam. 
Re: Serta Icomfort request for advice
Reply #42 May 19, 2011 6:54 PM
Joined: Sep 11, 2007
Points: 116
SleepSpecialist wrote:

 I personally sleep on an IComfort and LOVE it and had it for the last 5 weeks. Serta backs their bed with a 25yr warranty and 15 full replacement on body impressions. The reason I like my IComfort is due to the 70% memory foam with 30% Gel. Gives great air flow system taking away from sleeping hot. Remember when buying a foam/memory foam mattress. Pay attention to the thickness of the foam and what is in all layers compared to the weight of what your body is. If you are a bigger person sleeping on the lower end of a memory foam mattress then you will have a problem with dropping down to low thru the memory foam and onto the base foam. 

Nice plug for Serta ( any affiliation?).  Costco sells this bed for a lot cheaper.  The maker of Icomfort makes the same bed for Costco (Sleep innovations).  Look at the law label of both beds.  It'll say 'Made by Sleep Innovations'.    Costcos return policy is a lot better too when you decide to return it.  Hassle free.  Hope that doesn't ruin anyone's day.  It's the exact same gel memory foam as the toppers that costco sells also.  It compresses in short order.  I have a friend who likes to replace their's every few months from costco.

 

Re: Serta Icomfort request for advice
Reply #43 May 19, 2011 8:56 PM
Joined: Apr 27, 2011
Points: 89
Good_Sleep wrote:

 

Nice plug for Serta ( any affiliation?).  Costco sells this bed for a lot cheaper.  The maker of Icomfort makes the same bed for Costco (Sleep innovations).  Look at the law label of both beds.  It'll say 'Made by Sleep Innovations'.    Costcos return policy is a lot better too when you decide to return it.  Hassle free.  Hope that doesn't ruin anyone's day.  It's the exact same gel memory foam as the toppers that costco sells also.  It compresses in short order.  I have a friend who likes to replace their's every few months from costco.

 


That is the first thing I thought as well, straight from a person whose bottom line depends on the sale of this mattress.  I am sorry, but after 30 days, this mattress was already turning into mush.  The poster is correct, after doing some research, Costco as the exact bed under the NovaForm line for around 700 in king size.  I would not recommend this mattress to anyone.  Way too expensive for a low quality mattress.
 

Re: Serta Icomfort request for advice
Reply #44 May 22, 2011 6:07 PM
Joined: May 22, 2011
Points: 9
Ok, here's a question for the last two posters. Before I actually ask the question, here is my situation...I am currently looking to buy a memory foam mattress and after doing a fair amount of reading, I have narrowed my choices to three brands: the Serta iComfort, the Costco Novaform Gel memory foam, and a Dynasty Mattress 12" memory foam (Dynasty Mattress appears to be a cheaper alternative to the Tempurpedic and gets excellent reviews on Amazon). Now common sense dictates that if the iComfort is indeed a rebranded Novaform and both mattresses are made by the exact same company (Sleep Innovations), then I would obviously choose the Novaform over the iComfort and save several hundred dollars while getting the exact same mattress.

Having said that, I decided to visit a few mattress stores to look at the iComfort in person and check out the labels. All of the iComfort labels stated that the mattresses were made by Serta, NOT Sleep Innovations. I didn't see any information anywhere on the labels to indicate that Sleep Innovations had anything to do with the mattress. So where did you guys find that information? I would prefer to spend no more than several hundred dollars on a good quality memory foam mattress that'll last at least several years. If the iComfort is indeed a repackaged Novaform, then my choice will be narrowed down to the Novaform vs. the Dynasty Mattress. I'd appreciate any feedback or advice! 

Re: Serta Icomfort request for advice
Reply #45 May 25, 2011 5:59 PM
Joined: May 25, 2011
Points: 1
CostCo & Sam's - both of these sell a version of the icomfort mattress.  I checked out Sam's and their icomfort (by sleep innovations) has a 10 yr guarantee.  The Serta icomfort mattresses I have checked out at Hom Furniture and my local furnoiture store have 25 yr, warranty.  To me that says the foam density is different.  BE CAREFUL and do research.   Something I recently learned after looking at foam mattresses for about 2 years now is that foam density varies.  It can go from 2.5/sq.ft to 5/sq. ft.  2.5 is very soft and probably not very durable.

   After much research and in-store trials, I have changed my mind from wanting a Temperpedic memory foam to a Serta icomfort Genius model, for 2 reasons: the promise of "no over heating" and the less sinkability, which makes turning over easier.  Oh, and the price difference is nice.

 

 

petes67bird wrote:

 


That is the first thing I thought as well, straight from a person whose bottom line depends on the sale of this mattress.  I am sorry, but after 30 days, this mattress was already turning into mush.  The poster is correct, after doing some research, Costco as the exact bed under the NovaForm line for around 700 in king size.  I would not recommend this mattress to anyone.  Way too expensive for a low quality mattress.
 



Re: Serta Icomfort request for advice
Reply #46 May 26, 2011 6:20 PM
Joined: Sep 11, 2007
Points: 116
First off, Serta doesn't manufacture any of their foam.  They outsource it from a number of foam manufacturers (As do probably 99% of bedding companies).  The only bedding company's that I'm familiar with that make their own foam are Sealys latex, Tempurpedic and latex international (I'm sure there are more).  Also, it seems foam manufacturers are always making the best foam they've ever created every couple of years.  Tempurpedic is the only one that haven't changed their foam since they've introduced them.  Sure they can make it more or less dense, but the ingredients remains the same.  If it's not broke why fix it.

Maybe Serta got smart and figured out people can read lables and realize they're comparing apples to apples and changed up their lables.  I don't know.  What I do know is the Icomfort sample I got, is the exact same stuff as Costcos toppers.  As far as I'm concerned a warranty really has no bearing on how long a mattress will hold up.  They'll get out of a warranty problem somehow.  Heck, what do I know?  It's all so confusing.

Re: Serta Icomfort request for advice
Reply #47 May 27, 2011 7:17 PM
Joined: May 22, 2011
Points: 9
Thanks again for all the info, guys...I've definitely narrowed down my choices and I'm between the iComfort Insight and the Novaform Gel. Of course, I'm leaning heavily towards the Novaform since it appears it's virtually an identical mattress to the iComfort.

From what I've been able to gather, here are the chief differences between the Novaform Gel and iComfort:

iComfort Insight: 2.75" gel memory foam, 6" ComfortLast foam core; total mattress height of 8.75"; 25-year warranty

Novaform Gel: 2.5" gel memory foam, 2.5" air channel foam, 7" base foam; total mattress height of 12"; 20-year warranty

 

Overall, at least on paper, the iComfort advantages are a slightly thicker gel foam and longer warranty by 5 years. On the other hand, the Novaform advantages are cost and a thicker mattress (by a full 4 inches), although the gel foam isn't as thick and the warranty isn't as long.

 

I sent an e-mail to Advanced Urethane Technologies to request info and see if they are the same manufacturer of both the iComfort and Novaform gel lines, and I am hoping for a response. If I get one, I'll post an update here. Now here's where things get a little tough...I have a local mattress company here willing to give me the iComfort Insight full mattress, foundation, free delivery and setup, AND 2 free Tempurpedic Symphony pillows for $1,099. If I get the Novaform, I am looking at $475 for the mattress, $250 for a Tempurpedic foundation (which seems a LOT sturdier than a box spring), about $150 for the 2 Tempurpedic pillows, and about $40 for a Luna waterproof mattress protector. The total Novaform package cost would be about $915 as opposed to the $1,099 for the iComfort package (which is most likely excluding sales tax). Of course, the Novaform package would NOT include the delivery and setup and I tend to be a little bit clumsy, so I would be nervous about possibly breaking the Tempurpedic foundation while trying to set it up.

 

So in light of this, I'm definitely thinking the Novaform might have a SLIGHT edge in overall value over the iComfort. What do you guys think? Has anyone here had personal experience with the Novaform gel mattress compared to the iComfort?

This message was modified May 27, 2011 by a moderator
Serta Icomfort Revolution
Reply #48 May 28, 2011 10:08 AM
Joined: May 28, 2011
Points: 1
I read this thread prior to buying my Serta Icomfort Revolution and after owning the bed for 5 days now, I can say that I am very happy with my purchase. 

For those people looking for objective data on the bed, I hope that you will find this thread helpful for I was very close to buying a Tempurpedic Cloud Luxe (also strongly considered Sealy - Embody).  I decided to try the Serta Icomfort because of the full replacement warranty if I did not like the bed after 30 days and the dealer that I bought it from also sold Termpurpedic Cloud Luxe.

My History
I made the switch to memory foam roughly 8 years ago.  At the time, Tempurpedic was very expensive and it appeared that Visco Foam was Visco Foam.....so we bought an off brand "King Coil".  This matress was great and provided excellent nights of back pain-less sleep for about a 3 year period of time.  I have had a lower back surgery (L4 & L5 discs) so my old spring coil matress was not doing the job at the time of post-back surgery.  The King Coil was the solution for about 3 years and clearly served the purpose.  King Coil only had a 5 year warranty and cost me at the time $1000 all-in compared to the $5,000 plus tag on the Tempurpedic at the time.  The King Coil matress began to sag and clearly lost the memory foam properties and over the last several years I have been waking up with back pain.  My wife and I did not begin to look for another memory foam matress because...1.  The bed did sleep hot and 2.  The high cost of tempurpedic and our worry about the same issue as the off brand matress (sagging over time).
Note:  The warranty on all memory foam beds now (Serta, Sealy, Tempurpedic...the big brands) are 20 years.  The warranty basically states that if the memory foam sags more than 1 1/2 inches, they will replace at no cost.  It does not include body impressions.  I called on the warranty of my off brand and gave up....dont know what the big 3 will do....

5 Days of Results of Serta Icomfort Revolution
The matress was stiff compared to the one that we tried at the store.  After 5 days it is loosening some.  My wife and I are not bothered by stiff matresses, so I cannot say this is an issue for us right now.  For the last 5 nights, I have not woke up with any back pain....just like my old King Coil when first purchased.  The bed sleeps MUCH COOLER than my old King Coil.  My parents bought a Tempurpedic Cloud 90 days ago that I slept in while they were out of town for a weekend (no back pain after a night of rest from the Tempurpedic).  The Serta sleeps much cooler than Tempurpedic and my old King Coil.  I am very impressed with the cool nights sleep that I get from the bed, hopefully this will continue with the aging of the matress.  During the warmer months the Tempurpedic and my old King Coil, I would wake at night to turn from the heat from the matress.  At home, I would turn down the air conditioning to off set this somewhat when I had my King Coil.

The Serta Icomfort is sleeping a little stiffer than the Tempurpedic and the matress I laid on at the store, but I believe this is due to age.  My parents had the same issue for about 2 weeks when they bought their Tempurpedic (at the store it was less stiff from people using the bed).  I live in Texas and do believe that the coolness of the Serta Icomfort is a big selling point for me, you can actually feel a slightly cooler temperature on your skin....just like when you laid down on the bed in the store.  I am extreamely happy with my purchase and would recommend the purchase of the bed for six reasons: 1.  Cost over Tempurpedic...same cost roughly as the Sealy - Embody  2.  Serta is a well know name brand  3.  Much cooler night of sleep compared to other memory foam beds  4.  Comfort is the same as the other name brands (Tempurpedic & Sealy) 5.  Same warranty terms as other name brands   6.  No back pain in the morning and five rested nights of sleep in which I did not wake up to toss or turn.

Note:  I only considered after a month of looking 3 memory foam manufacturers.  Sealy (Embody), Tempurpedic (Cloud) and  Serta (Icomfort).  The Sealy also appeared to be a good choice for less money and there are multiple reviews on the matress.  The Sealy Embody claims to address the "hot bed" issue.  Objective internet reviews show that their attempt did not address the issue adequately; however, the matress was rated very well.  I only chose the Tempurpedic second because of objective internet ratings and my parents own one that they were happy with. 

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