Mattress Forum

What's wrong with the mattress?  Did it only come with a 30 day refund/exchange period (is it from sears?).

As for trying it out, it can be extrememly tricky to see if it will work or not.  For example, all the 2 of the Revolution models I tried were on adjustable bases.  Those have solid tops are will not sag one bit.  I laid on them for a while, knew they were plush, but I really couldn't sense any back or neck twisting.  But, the one I bought came with a box spring foundation where the support rods in the center dipped and sagged a little.  After a couple weeks my neck started getting tweaked a little - every morning, turn my head and there was some popping and lots of abrasive noise when turning my head. 

No way to know the above when trying out the mattress.  But I think in general if you're sinking quite a bit into a mattress it may not be good for you.  Not sure though.

So.... first --- we haven't taken delivery yet....so it's not a "done" deal....  Did we get a good buy?  Is it better than the S&F (which is not adjustable nor does it have a built in massager).

Advice would be greatly appreciated!!

Thank you :)

So, it was plush enough to lay on right shoulder more, but I sunk in so much, my neck starting getting tweaked a couple weeks into it.  I would turn my head and could hear a scraping sound in my neck.  It was all over at 4 weeks.  Had to get something else.

Two thing I discovered was, by measuring, there was not a total of 4.75" of memory foam as on ad board, but 5.75".  I didn't like that.  If you look on Sears site, it will say Revolutions are 11.75" total, and they are, but all iComforts have 6" core foam, so take the difference and it mateches what I measured also.  I like companies who actually put what they say they put into their mattresses.

Also, the box spring at the surface was bent downward permanently.  An 8" gap all down the center of those box springs allows the two rods that run the length head to toe to bend downward probably over 1/4" or so.  If box sags, so does mattress.

On the plus side, the odor was so slight off the mattress, it was a non issue.  My Tempurpedic still has a slight odor after 3 weeks.  It slept a little too warm for me, especially being sunk in so much.  It was crafted well. 

One other thing I didn't like was the 'all important' law tag was simply stuck onto the tag sewn into the mattress, stuck on like a Post It.  One could easily peel off the law tag and put on another.  Sketchy if you ask me and should be illegal.  But, I looked up law tag requirements, and they only need to be 'securely attached'.  Apparently don't have to be sewn in which I think is BS.

If you just bought the bed why is it too late?? Unlike the sleep number beds, the iComfort beds have a 120 day trial  I bought my Insight from Sears last month.... I had 30 days to exchange it and still have another 90 days to return it and get back the purchase price -10% from Serta.  You should check with Serta if you are unhappy with the bed.  I myself don't plan on taking mine back.  It is by far the best foam bed I have slept on for the money and far cooler(temp) than the Tempur bed I used to own. 

But, does Sears honor the 120 Serta trial period or does their wimpy 30 day policy override it?  Getting straight, consistent answers from Sears is very difficult.  It depends on who you talk to. 

Tell ya one thing, just switched out my Tempurpedic adjustable for the fixed foundation.  I looked into the bottom foundaton fabric on the Tempurpedic.  That sucker is fully braced right down the center / top surface of the foundation.  Not going to sag unlike the cheeseball Stabl base that was delivered to me. 
 

Excellent first post.  Spoken like a true salesman.  I have heard of folks sleeping hot in Tempurpedic (Mostly on the internet and mattress companies selling against them). I just don't know of anyone in my circle of friends that have had this problem.  Slpngoc has owned both.  I'll go with his experience.  I sleep hot on every bed I've owned.  The Tempur. doesn't sleep any hotter than anything else I've owned.  More or less blankets for temperature control.  That's it.  My tempur. will be around long after the icomfort disappears, i bet.

Did it come with a base?
 

Just got my insight this morning, and it is much firmer than I thought it would be.  I slept on it right away, as I work nights and it was dielivered @ 10 AM as I was just getting off of a 14 hr nursing shift, sore back and I slept like a baby for 6+ hrs.  I had a memory foam topper on an old mattress, and thought this new mattress would be soft like the old topper, but it is VERY firm, but it was very comfortable.  I will see how I sleep when I am not exhausted and could sleep anywhere.