Mattress Forum

Someone suggested the Serta beds that were on sale at Big Lots.  They said they bought one and loved it better than their much more expensive bed.  I looked at them, but decided to look at others too.  After looking around, I decided that the Big Lots beds were NOT what I wanted.  I questioned the quality for one thing.  I have looked at Tempur-Pedics several times.  The Rhapsody bed seems to be the one I would want if I purchased one of those.  But on a recent visit to a local furniture store, I also tried out the Serta iComfort Genius bed.  I loved it!  I sank in to the Tempur-Pedic enough that when I turned over I could still feel the indentions under me from where I had been positioned before, even on the Rhapsody.  I did not like that.  But on the iComfort Genius, that did not happen.  I have been looking and looking and had no idea what I really wanted, but I was very impressed with the Genius bed.  It was firm which is what I need, but it also felt wonderful.  I really like the cover too.  It looks very upscale, but very welcoming too.

I started doing some research and found this forum.  I have read every post in this thread (all 188 so far!) and really appreciate the information.  It's a shame that mattress buying is such a confusing process.  According to research, there's more confusion and more complaints over mattress purchases by consumers than nearly any other product!  That shouldn't be.  One store may have a model and call it by one name, while another store may have the exact same model and call it by another name.  Or maybe only the covering is different, or the stitching.  It's crazy!  Try shopping online for a mattress that you see in one store, even on manufacturers' websites, even with big names like Serta!  There's this veil of mystery that surrounds it all!  That's one positive thing about Tempur-Pedic.  A Rhapsody bed in one store is a Rhapsody bed in another store.  On the flip side of that, the Rhapsody price in one store is the Rhapsody price in another store.  I think Serta is going with that strategy as well with the iComfort.  Only it seems from what I have found so far that there is a little more flexibility in pricing with the iComfort beds.  And what a difference in pricing there is between TP and iC!  The queen-size Rhapsody bed was around $3,200 compared with around $1,300 for the Genius!

I don't know.  I'm still undecided, but unless I find something I like better, I'm so far very impressed with the Genius iComfort.  I guess I'm just as confused as everyone else!  I don't plan to purchase right away, but hopefully by year's end.  I will be very interested to read updates from purchasers of iComforts, particularly the Genius.  Of all the complaints I've read, none have really been about the Genius in particular.  Then again, not as many people have purchased the Genius.  Perhaps it's a newer product in the line and not as many people have had opportunity to sample it long term.  Or perhaps not as many people want a mattress quite that firm.  I'm not sure.  Anyway, I will be anxious to read your opinions.  Keep 'em coming!  And thanks for posting!  Purchasing a mattress is a huge buying decision, not just in price, but in the quality of your life!  I think we as consumers need to unite and have a mattress buying revolution in the marketplace!

Vive les rêveurs!

Every Genius model I've laid on is awfully firm.  They have a 2" support foam layer underneath the 2.75" gel memory foam and that support foam must be quite firm.  I've always thought it's a little strange to have your 2nd model as the most firm in the lineup.

What's wrong with the mattress?  Did it only come with a 30 day refund/exchange period (is it from sears?).

As for trying it out, it can be extrememly tricky to see if it will work or not.  For example, all the 2 of the Revolution models I tried were on adjustable bases.  Those have solid tops are will not sag one bit.  I laid on them for a while, knew they were plush, but I really couldn't sense any back or neck twisting.  But, the one I bought came with a box spring foundation where the support rods in the center dipped and sagged a little.  After a couple weeks my neck started getting tweaked a little - every morning, turn my head and there was some popping and lots of abrasive noise when turning my head. 

No way to know the above when trying out the mattress.  But I think in general if you're sinking quite a bit into a mattress it may not be good for you.  Not sure though.

So.... first --- we haven't taken delivery yet....so it's not a "done" deal....  Did we get a good buy?  Is it better than the S&F (which is not adjustable nor does it have a built in massager).

Advice would be greatly appreciated!!

Thank you :)

So, it was plush enough to lay on right shoulder more, but I sunk in so much, my neck starting getting tweaked a couple weeks into it.  I would turn my head and could hear a scraping sound in my neck.  It was all over at 4 weeks.  Had to get something else.

Two thing I discovered was, by measuring, there was not a total of 4.75" of memory foam as on ad board, but 5.75".  I didn't like that.  If you look on Sears site, it will say Revolutions are 11.75" total, and they are, but all iComforts have 6" core foam, so take the difference and it mateches what I measured also.  I like companies who actually put what they say they put into their mattresses.

Also, the box spring at the surface was bent downward permanently.  An 8" gap all down the center of those box springs allows the two rods that run the length head to toe to bend downward probably over 1/4" or so.  If box sags, so does mattress.

On the plus side, the odor was so slight off the mattress, it was a non issue.  My Tempurpedic still has a slight odor after 3 weeks.  It slept a little too warm for me, especially being sunk in so much.  It was crafted well. 

One other thing I didn't like was the 'all important' law tag was simply stuck onto the tag sewn into the mattress, stuck on like a Post It.  One could easily peel off the law tag and put on another.  Sketchy if you ask me and should be illegal.  But, I looked up law tag requirements, and they only need to be 'securely attached'.  Apparently don't have to be sewn in which I think is BS.

If you just bought the bed why is it too late?? Unlike the sleep number beds, the iComfort beds have a 120 day trial  I bought my Insight from Sears last month.... I had 30 days to exchange it and still have another 90 days to return it and get back the purchase price -10% from Serta.  You should check with Serta if you are unhappy with the bed.  I myself don't plan on taking mine back.  It is by far the best foam bed I have slept on for the money and far cooler(temp) than the Tempur bed I used to own. 

But, does Sears honor the 120 Serta trial period or does their wimpy 30 day policy override it?  Getting straight, consistent answers from Sears is very difficult.  It depends on who you talk to. 

Tell ya one thing, just switched out my Tempurpedic adjustable for the fixed foundation.  I looked into the bottom foundaton fabric on the Tempurpedic.  That sucker is fully braced right down the center / top surface of the foundation.  Not going to sag unlike the cheeseball Stabl base that was delivered to me.