Mattress Forum

We payed over $2000 for a new Sealy latex mattress. Bought it from "C&C Mattress". Found out this company is run by some shady New Jersey character named "Pete" Cancelli. This guy pitches himself as the so called "mattress expert" and someone you can trust in the slimy mattress business. They sent us a mattress with a gaping opening that we discovered once it was removed from the packaging. The outer packaging was perfect so it was obviously packaged and sent with a pre-existing defect. We sent pictures of the hole to "Pete" Cancelli, the owner of C&C Mattress whereupon he blamed Sealy saying the hole is an obvious factory defect, that it's Sealy's fault and refused to address our problem. We contacted Sealy and they rudely said, "Not our problem, you need to take it up with "C&C Mattress", the store you purchased it from". Now, after spending over $2000, we are stuck with a mattress that is falling apart.
Both Sealy and C&C Mattress in New Jersey refuse to help us and continue to point the finger at each other.