Serta Icomfort request for advice
Apr 10, 2011 8:51 PM
Joined: Apr 10, 2011
Points: 4
Greeting mattress experts and lurkers,

I am a once-a-decade mattress buyer in need of assistance.  Can anyone provide input for the Serta Icomfort foam mattress line?  Specifically, I'm interested in the Revolution model king size.  My initial search led me towards the Tempurpdic Rhapsody.  However, many reviews suggest Tempurpedic's sleep "hotter" than spring or other foam mattresses.  My wife is furnace so I dare not bring a mattress home which amplifies that issue.  So, my next focus was the Simmons ComforPedic.  My wife laid on every model and said they were "too springy" compared to the Tempurpedic and the iComfort.  So we are down to one option right now, the iComfort.  What I'm asking for help with is advice and comparison.  The iComfort line of Serta is very, very new and this is possibly why there is no data or opinions on the internet.  My heart is not set on the Revolution for $2,000 and I am genuinely interested in hearing advice and comments even if that information leads away from iComfort completely. 

Thoughts?

Much appreciated,
Bronson

Re: Serta Icomfort request for advice
Reply #272 Jun 18, 2013 3:21 PM
Joined: Jun 18, 2013
Points: 9
petes67bird wrote:

Hi,

 

  My wife and I currently own the Icomfort Insight, at least until they exchange it on May 6th.  I am a bigger guy, 6'6 240lbs.  It appears after 30 days of usage, that the mattress is already losing some of its firmness.  It still goes back to the original shape, just when I sit down or lay down, it seems to be extremely soft already.  When going to my wifes side who is only 130lbs, the mattress feels brand new and is extremely comfortable.  This is bad now because when I go to sleep, my butt seems to be so far sunk in and my feet and shoulders are alot higher up.  Causes some neck soreness and back soreness.  

The Icomfort was extremely comfortable and does sleep nice and cool.  I cannot say that this is a horrible line, but we may of just gotten a defective mattress, it happens.  Now unfortunately we are stuck with choosing another type of Serta mattress as its a comfort exchange, so we went with the Vera Wang Natural Poise Super Pillow Top.  If you really like the Icomfort line, I might suggest going for the Genius as it has the 3 inch support foam and is the firmest of all the mattresses, so that way if the foam does soften up, you arent way beyond your  comfort level.

I can tell you with certainty the mattress is made by Sleep Innovations as you can see the video on Youtube if you type in serta icomfort, it says it during the video.  What I can tell you also is that the Novaform is DIFFERENT as it is not gel infused as the Icomfort is.  The Novaform has a different cool layer, not gel infused though like the Icomfort.  I can also tell you that our bed was delivered on Friday morning.  We had to have the windows open and our ceiling fan on high until Sunday night before we could even enter the room without getting sick.  The smell was off the charts, a horrible foam smell.  It has dissipated to barely noticeable now 30 days later.  Wish you all the best.


Serta does have a Sleep Innovations Memory Foam Mattress--however that is the mattress that has a layer of cooling gel ON TOP OF memory foam.  It is NOT the Icomfort.  The Icomfort has gel infused into it. (Not "flaked" in as some suggest!)  There are many different types of "cooling memory foam mattresses" out there.  But, there is also information showing you exactly what's in your mattress as well.  Makes it easy to spot the differences! 

Re: Serta Icomfort request for advice
Reply #273 Jun 18, 2013 3:24 PM
Joined: Jun 18, 2013
Points: 9
astinia wrote:

Even if the aches and pains do go away I don't think that's enough to keep the mattress. I bought this mattress for the plushness. I saw that you mentioned that there is no "break in" time so it still won't get any softer. I could have purchased a much less expensive mattress for the same hardness of this darn iComfort. I actually bought this through JCPenney and they are willing to do an exchange at any time but are trying to get me to "stick it out" for a little longer. They can't resell used mattresses so it's money lost to them if I return it. 


The Insight is the "lower end" of the Icomfort line.  If you are wanting a "plush" memory foam, the saleman should have steered you towards the Savant (revolution) or the Prodigy.  The Insight is catorgorized as the "firmest" Icomfort mattress, and is also the thinnest of them all!  I would try and check out the other Icomfort models while you are "sticking it out". 

Re: Serta Icomfort request for advice
Reply #274 Jun 18, 2013 3:26 PM
Joined: Jun 18, 2013
Points: 9
astinia wrote:

I just bought the icomfort Revolution (Queen size). In the store the mattress was incredibly soft and plush and that is what sold me. I received my mattress yesterday and it is hard as a rock. For $2000 I feel like this is unacceptable. Does anyone know if there is some sort of "break in" period? With this being so new I am having the hardest time finding information on it. By the way, I woke up this morning feeling very stiff after my first night on the mattress. I am only 25 so it's definitely not my age. I am stumped as to whether I should keep it or not. I hope it does get softer the more I use it. It's 2am here in Los Angeles and my second night with the iComfort and I can't sleep! I'm almost missing my ugly, old and considerably less expensive mattress. :(


Memory foam responds to temperature.  Do you keep your house cool?  If so, that can make it "hard".  Some people use heated blankets to soften up the memory foam before they go to bed.  Also, I have been told that if you walk on your bed barefoot or in socks, it will loosen up the memory foam also!  Hope this helps!

Re: Serta Icomfort request for advice
Reply #275 Jun 18, 2013 3:42 PM
Joined: Jun 18, 2013
Points: 9
BigRon wrote:

Icomfort foam is manfuctured by Sleep Innovations. You can buy the same thing at Costco for half price under the name NovaForm. It's not a bad product for the price Costco is charging, but Serta put a different cover on it and is charging double.                                                                       I won't sit here and bash the product, just read reviews on NovaForm for peoples opinion. Hope this helps!

 

 

 


The Icomfort is a totally different mattress than the "Serta Sleep Innovations Memory Foam" mattress.  The Icomfort has "cool action INFUSED memory foam" where as the "Serta Sleep Innovations..." has a layer of cooling gel on top.  However, Sleep Innovations has attempted to duplicate the Icomfort with "infused" memory foam, but the reviews I have seen say they didn't succeed!

Re: Serta Icomfort request for advice
Reply #276 Jun 18, 2013 3:45 PM
Joined: Jun 18, 2013
Points: 9
Sleepright wrote:

The bed is just very hard, like sleeping on the floor.  There is a faint smell, but I can live with that aspect.  I suspect the smell will fade away as is the case with many new products that one buys now-a-days.  I really don't want to be so harsh on my review after just one night, but I didn't think I was buying a new car with a break-in period.   A bed should be comfortable on the first night, in my eyes.  Temperature of the mattress is irrelevant.  We are in the south, bed was delivered when it was 70F outside.  I normally am a 'purchase after heavy research' type of person, but with iComfort, seemed like a rather safe bet - it is just a mattress after all, right?  Straight up new foam bed with a slight twist (gel)?  I wished I would have forked out the extra cash for a Tempur-Pedic - at least the approval ratings are in the 80% plus percentage range over many years, per most websites.  I can live with those odds.  Also, what is like contributing to our issue is the insight is just 8" thick and the firmest of all iComforts, to my understanding of the iComfort line.


The Insight is the thinnest of all the Icomforts and called "firmest".  I would assume that is why it is hard.  If you were wanting a "softer" mattress, the sales associate should have reccommended the Savant (Revolution) or Prodigy--ranging from 12"-13" for a MUCH softer feel.

Re: Serta Icomfort request for advice
Reply #277 Aug 13, 2013 12:18 PM
Joined: Aug 13, 2013
Points: 1
I do not think gel infused foams work. It's like wearing a thick lambswool sweater, and asking it to keep you cool. Makes no sense.

It's memory foam and it will always get hot at night (unless your room is freezing cold).The gel infusion, may stay cooler a minute longer than 100% memory foam without gel, but as your body generates heat, the foam will saturate, so will the gel particles.

end of story.

 

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