User Review

Royal Legacy

Brand: Kingsdown
Type: Innerspring

Avoid Kingsdown

Kingsdown Royal Legacy

Mar 28, 2018 1:42 PM
Shirley Clarke
Location: Richmond,BC
Unlike many others we have had this pos for 6 years. We purchased an extended coverage that include seam separating, tears, rips. Two weeks ago we noticed 4 inch rips developing at the corner of the upper padding and fabric separation around the padded top. Went through the motions of picutes, measuring with brooms and rulers. Priority One indicates this is “ normal wear and tear” and therefore is not a warranty issue. Such a disappointment we thought buying Canadian would be better. Very upset at this error in judgment. Other mattresses have lasted 25 years without problems. Please tell your friends and family to avoud kingsdown mattresses
Date Purchased: August 2012
Price Paid: $2000
Recommend: No

Pros:

Was comfortable for three years
Canadian product

Cons:

No support from manufacturer when issues arise
Too hot, despite having cool features
Edges have no support
This review was modified Mar 28, 2018 by