Saatva Luxury Firm User Reviews

Luxury Firm

Brand: Saatva
Type: Innerspring
Showing 1 to 3 of 131 reviews.

Buyer Beware

Saatva Luxury Firm

Jan 27, 2017 11:16 AM
Sally
Location: Colorado
Saatva Mattress
This mattress collapsed in less than 2 years.
We are of average weight my husband 150, I am 118.
We diligently turned the mattress every 2 to 4 weeks.
The nest are so deep that you feel stuck in them. There is a big
hump down the middle of the mattress. Saatva will replace the mattress but we would just be in the same place in less than 2 years. They tell me I must have received a defective mattress.
If so it is extremely defective.
Date Purchased: 2015
Price Paid: $1300
Recommend: No

Pros:

Nice on first day of use

Cons:

Mattress did not hold up for even 2 years.
This review was modified Sep 22, 2017 by

A year

Saatva Luxury Firm

Aug 16, 2016 7:53 AM
Joined: Aug 16, 2016
Points: 0
I returned my first one at two weeks as I could tell the sides had no no support despite what I read on the website. They replaced the mattress and now at a year it's saggy, not nearly the support it had originally and the side you can roll right off. I have to say I feel like I was taken advantage of. For the price I am confidant I could have found better.
Date Purchased: 06/15
Price Paid: $1000
Recommend: No

Pros:

Comfort to start
Environmentally friendly
Price for what you supposed to be getting

Cons:

Poor construction
Doesn't last
The cost for what you get
This review was modified Aug 16, 2016 by Chiguy

Fabulous Bed

Saatva Luxury Firm

Jul 31, 2016 2:29 PM
Judi
Location: Arizona
The first bed i purchased was the middle one. I had some reservations as it was quite firm. After 29 days I called them and said that I needed to go with the plush bed, yes I was charged the $99.00 for the exchange, I am very happy with the bed. I have never bought a bed sight unseen, in fact I purchased a bed that cost $2,500.00 more than this bed and I came home and something about this bed that caught my eye, is that they will exchange or refund your money if you are not happy with this bed within 75 days. I am very happy with the bed that I now have. I have never slept this great in the last 4 years with my other mattress. Before I slept on the other bed I knew it wasn't right. They had someone come and look at the bed but they were not going to exchange or replace the mattress. As I expected it was awful to sleep on. I got a new bed after going through a number of surgeries due to a car accident. I had one more to go and I knew I was going to be in bed for a bit and I just wanted to be comfortable. Best choice ever, I came home from the hospital and a month later, I am sleeping like a log. If anyone has a reservation about this bed, I would suggest ordering the bed, you have 75 days to try it out or they will exchange or refund your money no questions asked. I am on the plush bed, I love it. What have you to lose? nothing as I stated before they will exchange the bed or refund your money no questions asked. I hope that you love the bed as much as I do...:) I love Saavta.
Date Purchased:
Price Paid: $0
Recommend: Yes

Pros:

Cons:

This review was modified Sep 18, 2017 by