Kingsdown User Reviews

Showing 10 to 12 of 40 reviews.

Avoid Kingsdown

Kingsdown Royal Legacy

Mar 28, 2018 1:42 PM
Shirley Clarke
Location: Richmond,BC
Unlike many others we have had this pos for 6 years. We purchased an extended coverage that include seam separating, tears, rips. Two weeks ago we noticed 4 inch rips developing at the corner of the upper padding and fabric separation around the padded top. Went through the motions of picutes, measuring with brooms and rulers. Priority One indicates this is “ normal wear and tear” and therefore is not a warranty issue. Such a disappointment we thought buying Canadian would be better. Very upset at this error in judgment. Other mattresses have lasted 25 years without problems. Please tell your friends and family to avoud kingsdown mattresses
Date Purchased: August 2012
Price Paid: $2000
Recommend: No

Pros:

Was comfortable for three years
Canadian product

Cons:

No support from manufacturer when issues arise
Too hot, despite having cool features
Edges have no support
This review was modified Mar 28, 2018 by

Never buy Kingsdown

Kingsdown BodyCaress

Feb 19, 2018 12:00 PM
Joined: Feb 19, 2018
Points: 0
20 year guarantee: a huge hole developed after four years on one side and a downward slope on the other, Ridge in the middle. Paid $2400.00. Never again. The worst mattress ever
Date Purchased:
Price Paid: $0
Recommend: No

Pros:

Liked it for the first two years

Cons:

Hole developed, sagged edges, and Ridge in the middle
This review was modified Feb 19, 2018 by Admin

Never buy a kingsdown mattress

Kingsdown BodyDiagnostics

Jan 29, 2018 6:52 AM
Sherry Stackpole
Location: Sanford nc
We should have read the reviews before buying. Our mistake. We went to mattress warehouse and the diagnostics machine told us which mattresses we should choose from. The kingsdown Juliet in the store was amazing. Also with a 20 yr warranty. Not even a month in after receiving this $3,000 mattress. We were hurting so bad bc of it being to firm. Mattress warehouse told us to "jump on the bed to break it in". Really? And kingsdown will not honor anything. We have had to keep this pos for over 2 years now. Still paying on it. And our fingers go numb every night. Backs hurt and my husbands shoulder is killing him. NEVER BUY KINGSDOWN!
Date Purchased: 04/2016
Price Paid: $3
Recommend: No

Pros:

Cons:

Everything. Including the warranty and customer service dept
This review was modified Jan 31, 2018 by