1st bed delivered was a piece of junk. Top had 2 different hardnesses. 3 feet on one side was much softer than the rest. If you layed in the middle of the two tops, you rolled to the soft side. Took over a month to get anything done. They wouldn't send anyone out to check out my complaint. Finally they sent out a new bed and it seems to be okay. Wouldn't buy another one of their beds because of the crappy lousy customer service. They are more interested in getting your money and not your satisfaction. They won't give you your money back just another bed, so if I were doing it again, I would get a simular bed from a dealer who lets you try it out for a while to see if it is what you want. I WOULD DEFINITYLY STAY AWAY FROM INNOMAX.

This mattress is not soft . I repeat it is nor soft.
Poster Michael is intentionally misleading. Buyer beware. It was only 8 inch not 9 inch.

Prior to this I purchased a different latex mattress. Due to wool and cotton batting in that mattress, it developed a body impression in just a few days. Back it went.

Which is what I love about this mattress: It has hardly any padding on top of the latex. Just a very thin layer of wool and a nice organic knit cover over that. Nothing to compress, nothing to bunch up, nothing to create an uneven sleeping surface. If you'd like a little padding, you can put a 1 or 2" wool topper on top of it, or whatever. IMO, this is a much better solution than having these materials built-in where you cannot tailor them to your own preference. This way you can add, remove or replace them as desired. Personally, I like it as is.

The only way this mattress is going to sag is if you don't have a proper foundation underneath it.

I purchased this mattress as a last-ditch effort before going with FloBeds. It was cheaper, and zero risk because if I didn't like it, Sam's Club would simply come and pick it up and refund my money.

It is a firm mattress, which I ascertained by examining its published Dunlop latex ILDs and doing a modicum of due diligence. If you aren't seeking a firm latex mattress, look elsewhere. If you are, you have absolutely nothing to lose by trying this out. It is very well made and I've been incredibly happy with it -- and am considering purchasing two more.