Latex Mattress User Reviews

Showing 43 to 45 of 304 reviews.

No stars, uncomfortable and too hot

Brooklyn Bedding Total Latex

Feb 22, 2016 3:35 PM
Skip
Location: Draper, UT
No stars! Seemed comfortable at first but has gotten steadily more and more uncomfortable. All my pressure points are back and the pain worsened the more I slept on it. Sleeps very warm. Tried to return but was just a few days outside the return policy. Staff very rude and unprofessional(Mario) They would not post my review on their website even though I am a "verified owner" Would not recommend, watch out!
Date Purchased: 10/15
Price Paid: $700
Recommend: No

Pros:

Cons:

uncomfortable, too hot, poor durability
This review was modified Sep 18, 2017 by

Mediocre

Sleep Ez 10000

Feb 18, 2016 9:35 PM
Jason
Location: South Carolina
Customer support has constantly ignored me emails.

The mattress is customization, but the customer service talked me into a configuration I didn't want, and of course it didn't work at all for me. Got them to send what I originally asked for, and that worked well for a while. The latex has a significant break-in though, and my firm has softened into a medium. Their return policy sounds okay, but realistically makes it very, very difficult to actually return the mattress because you have to somehow vacuum pack the foam yourself and get it into tiny boxes.

I was happy with the pillows though.
Date Purchased: 12/15
Price Paid: $2000
Recommend: No

Pros:

customizable

Cons:

bad return policy, latex softens significantly, bad customer service, expensive
This review was modified May 26, 2016 by

Disappointing

Pranasleep Vinyasa

Feb 16, 2016 6:23 PM
Joined: Feb 16, 2016
Points: 0
Purchased the soft Vinyasa in 2008, despite lying on it in the store, was too soft to sleep in and hurt my back, and quickly exchanged it for the firm. Enjoyed the bed very much until about 2012, when I started getting lower back pain. Thought maybe I had arthritis, never thought it was my semi-new mattress. Stopped sleeping in it about a year ago and lower back pain disappeared. Went back to City Mattress, they suggested a solid board underneath rather than a slat foundation, this did not work. Can get 20% off a new mattress if I wanted to spend a fortune for another 4 years.
Date Purchased: 2008
Price Paid: $0
Recommend: No

Pros:

Great in the beginning

Cons:

This review was modified Feb 16, 2016 by Admin