User Review
Great mattress: great service
Saatva Plush Soft
Sep 22, 2015 11:10 AM
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I am VERY surprised. I ordered the medium firm mattress from Saatva, when actually I wanted the plush soft one. Initially, I thought I had ordered the plush soft and the medium firm that was delivered was THEIR mistake, so I called them and asked them to deliver a plush soft and take the medium firm away. They arranged to do this, but before they did, I realized that I had made the mistake in ordering the wrong one. I did the decent thing and called them - and low and behold - they STILL changed mattresses for me! BTW I absolutely LOVE the mattress - no more sore hips when I awaken in the morning. Even my husband who likes a firmer mattress, finds that he sleeps very well on this one. No - we don't know ANYONE at this company and in fact never heard of them until I was researching mattresses on the internet. Try them - I think you'll find both the mattress AND the service you love.
Date Purchased: September 2015
Price Paid: $1800 Recommend: Yes Pros:
Great comfort - no more sore joints when I wake up. Soft but not too soft, so my husband likes it too. We used to have two oversized twin mattresses on our calif. king bed - now we have the calif. king mattress on our old box spring and it works great. We still do not feel each other's movements.
Cons:
At this point, I really cannot think of anything I do not like. If I did I would call them and ask to try another mattress. I had entertained the idea of a tempur medic type mattress which I understand they sell, but since this one feels so good - why change? Question mark in price is because I do not remember offhand and don't want to take the time to look it up.
This review was modified Sep 22, 2015 by Admin
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