User Review

Disappointed

Latexbliss Nature

Jun 17, 2015 7:40 AM
Joined: Jun 17, 2015
Points: 0
I've had this mattress for over a year now. It was very comfortable for the first few months, but despite turning the mattress as advised, it seems to have developed an impression on one side that is not visible or measurable but nevertheless causes me to feel like I'm sleeping in a hole. When I first noticed the impression, I advised the retailer who sent me the information necessary for filing a warranty claim. In order for a mattress to be replaced under the warranty, an impression must measure at least 3/4", but the area in question springs back fine so that you can't see it or measure it. I wrote to Pure Latex Bliss directly but was told the same thing, that the impression must measure 3/4". So now I'm stuck with a mattress that causes me terrible low back pain.
Date Purchased: 02/14
Price Paid: $0
Recommend: No

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This review was modified Jun 17, 2015 by Beanie65