So utterly disappointed with this company! We have sold Natura Mattresses in our store, Mountain Lodge Furnishings. We have now had 4 warranty issues within the past year and a half. All four warranties were legitimate. Natura has been HORRIBLE to work with on these. Unless you threaten them, they won't honor the warranty they put with their mattresses.

Some of the mattresses have failed with the foam encasement, others have started sagging in the center. All have been legitimate warranty issues. Every time we place a warranty claim, they give us excuses for not honoring their warranty. We have done EVERYTHING Natura has asked of our company to work through this claim and they are denying it!

BUYER BEWARE!!!!! DO NOT PURCHASE FROM THIS COMPANY! We will be reporting them to all the business agencies and anywhere else we can. I encourage the public to do the same, if you have had similar experiences.