User Review
Outstanding Customer Service!
Saatva Luxury Firm
Aug 15, 2014 7:44 AM
I have not even received my mattress and I am already writing a review (and given my critical nature), this should speak volumes. BUT when the OWNER of the company, Mr. Ed Brians personally calls you to make sure you are satisfied with a minor ordering glitch, talks sleep, and mattresses, and assures you that his mattress you just purchased will more than give you a great nights sleep, then I simply must write an initial review! And from our conversation it is evident that this gentleman completely understands the necessity of a good nights sleep.
I have been in need of a new mattress for a year, with one of my requirements being a chemical free mattress, I have been financially shut out of the market, as organic mattresses are VERY expensive. I am extremely impressed to find a chemical free luxury mattress with 2 innerspring systems for $1.000. Yes, folks, you heard right. I anxiously await my new mattress. "Rest" assured I will be back on and review my mattress after a few good nights sleep. Although, after a lengthy conversation with Mr. Brians, I already know it will greatly exceed my expectations!
Date Purchased: 08/14
Price Paid: $1000 Recommend: Yes Pros:Cons:
This review was modified Aug 15, 2014 by gina
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